Gurugram, Haryana, India
Result-driven IT Project Management professional with 19 years of experience delivering Telecom Infrastuctre and enterprise SaaS Web Application,salesforce,,eCommerce and mobile plateform.Proven expertise in Agile & Scrum delivery, SDLC, software release management, stakeholder management, and leading cross-functional teams to deliver complex technology solutions. Proven track record of managing high-performing, cross-functional teams globally and delivering concurrent technical solutions within complex consulting and enterprise technology environments Recently worked on SaaS-based Subscription based payment system, AI integration initiatives, workflow automation, POS systems, telecom software upgrades, and eCommerce operations management. Core Expertise : Project Management Delivery Governance and Portillo SDLC & STLC Stakeholder Management Cross-functional Team Leadership Risk & Issue Management Release Planning Product Backlog Management Agile,scrum and Waterfall methodologies CORE TECH & METHODOLOGIES: Agile delivery, Project management, Scrum, SDLC, Saas, CRM, Subscription [payment system, Data migration, Payment gateway, Digital Transformation, IT consulting,Salesforce Implementation, JIRA _______________________________________________________________________________________________________________ PROJECT HIGHLIGHTS Managed SaaS subscription payment system for US merchant clients, covering SDLC, production support and stakeholder communication. Led cross-functional teams of 30+ members across multiple geographies. Delivered 70+ enterprise and fintech projects using Agile and Scrum. Achieved 95% on-time sprint delivery through effective backlog and release management Integrated automation using Zapier and Make.com to improve workflow efficiency. Led PHP upgrades from version 7 to latest, improving security and performance. Delivered Oracle Database upgrade projects for telecom software environments,ensuring high availability, risk mitigation, and successful production deployment Led strategic initiatives for blockchain and crypto exchange platforms, ensuring secure development, scalable architecture alignment, and successful delivery