Anjelica Ishima

Senior Administrative Professional

Sacramento, California, United States

About

Detail-oriented and proactive professional with extensive experience in administrative support, data management, and legal document analysis. Skilled at organizing complex workflows, managing sensitive information, and ensuring compliance with regulatory standards. Proficient in Microsoft Office Suite, specialized databases, and electronic filing systems, with a strong ability to learn new technologies quickly. I excel at coordinating across multiple departments and offices, streamlining processes, and maintaining high accuracy under tight deadlines. My background includes managing employee data, processing legal and regulatory documents, and supporting HR and operational functions. Known for effective communication, teamwork, and a commitment to continuous improvement aligned with organizational goals. Whether managing records, conducting detailed audits, or assisting in legal research and case management, I bring a thorough, analytical approach and a passion for efficiency. I’m eager to leverage my skills to contribute to dynamic teams focused on excellence and growth.

Experience

  • Paragon Systems Inc (On-site)
    • TAMS Compliance Manager
      Mar 2023 - Apr 2025 · 2 yrs 2 mos

      I manage the NCA contract Training and Academy Management System (TAMS) files of all 200+ armed Protective Security Officers who provide Federal protective services to our Federal Buildings across Northern California. I am not only responsible for maintaining and managing this system and their files for our contract but I’m also responsible for working with our Instructors to assist them with the necessary training said PSOs need to keep the system always up-to-date with their most recent and current/active credentials (BSIS exposed firearm/guard/baton permits, training exhibits, policy acknowledgments, Terrorism Awareness assessments, and so-on). Doing so not only keeps our contract’s metrics up to par but keeps each PSO in 100% compliance to the CBAs and Statement of Work so that they are able to stand post AND pass a QC audit if performed.

    • Administrative Assistant
      Mar 2023 - Apr 2025 · 2 yrs 2 mos

      Generate and process employee expense reports for per diem and reimbursement requests in compliance with company and federal guidelines. Process mileage reports and maintain accurate tracking of disciplinary suspensions and Officer Violation Reports (OVRs). Support firearm qualification sessions by preparing required documentation and assisting trainers with administrative needs. Conduct new hire onboarding processes and complete exit Contractor Information Worksheets (CIWs) for terminated or resigned Protective Security Officers (PSOs). Collaborate with HR Generalists to review applications, process onboarding packets, and ensure accurate data entry in Cadient and Training and Academy Management System (TAMS). Import, update, and maintain training exhibits, compliance documentation, and officer credentials in TAMS, including BSIS certifications, First Aid/CPR/AED permits, policy acknowledgments, and assessment results. Monitor credential expirations for PSOs on FMLA, suspension, or leave of absence, and coordinate training schedules upon their return. Upload shared reports, trackers, and matrices to SharePoint for cross-departmental accessibility and collaboration. Record meeting notes and provide feedback during administrative and staff meetings to support process improvements. Create and manage training rosters in TAMS, communicate upcoming sessions, and distribute weekly training updates. Manage training amendments, schedule changes, and exhibit assignments for PSO attendees. Conduct and analyze daily and weekly compliance audits and reports within TAMS to ensure adherence to Federal Protective Services (FPS) standards. Prepare and verify training paperwork for completeness and accuracy, ensuring proper signatures and filing. Respond to office calls and emails, providing comprehensive administrative and HR support to staff, trainers, and management.

  • Payroll Clerk at California Department of Food and Agriculture
    Mar 2020 - Sep 2022 · 2 yrs 7 mos

    Payroll and Attendance Liaison for the Citrus Pest Disease and Prevention Division

  • Special Projects Coordinator at California Highway Patrol
    Mar 2019 - Mar 2020 · 1 yr 1 mo

    Academy Administration Special Projects Coordinator

  • Program Technician at California Department of Justice
    Apr 2018 - Mar 2019 · 1 yr

  • Office Clerk II at Cooperative Agricultural Support Services Authority
    Aug 2016 - Apr 2018 · 1 yr 9 mos

    Employed via Cooperative Agricultural Support Services Authority (CASS) for the CA State Department of Food and Agriculture Pest Detection/Emergency Projects Division