Raleigh-Durham-Chapel Hill Area
HR professional with 8+ years of experience across People Operations, HR Business Partner support, and project coordination, with a strong foundation in driving employee experience and operational excellence. I’ve supported business leaders and teams across the full employee lifecycle: onboarding, offboarding, employee relations, performance support, internal mobility, and leave of absence administration, while ensuring alignment with company policies and business goals. In my HRBP work, I’ve partnered closely with stakeholders to provide guidance on employee matters, streamline processes, and translate data and feedback into actionable insights that improve engagement and retention. My background also includes project coordination and office management, where I’ve led vendor communications, managed complex scheduling and travel logistics, and supported cross-functional initiatives at an executive level. I bring a detail oriented, solutions driven approach to building scalable processes, improving workflows, and enhancing organizational efficiency. I’m passionate about creating people first environments, supporting leaders through challenges, and contributing to thoughtful, high impact HR strategies. Core areas of expertise include: employee relations, process documentation, onboarding & offboarding, HR systems (Paycom, ADP), vendor management, and cross-functional coordination. Associate HRBP | Operations | Project Coordinator | Office Manager Email: [email protected]
• Serve as an employee relations subject-matter expert, advising and guiding leaders with strong listening, probing, and investigatory skills, and the ability to clearly and objectively synthetize information in a timely manner. • Use Workday and ServiceNow to support business leaders with reviews of employee disciplinary actions, performance improvement plans, and involuntary termination review requests. • Partner directly with the ER team, people leaders, HR Business Partners, Legal, and other departments to provide recommendations that align with company values and priorities. • Act as a champion for compliance by interpreting policies and processes, ensuring consistent application, and educating employees and stakeholders as needed. • Own assigned employee relations cases within the case management system and/or Ethics Hotline, documenting and handling matters in accordance with ER team processes and practices. • Analyze employee relations trends and proactively identify and escalate areas of opportunity. • Partner with HR Business Partners to promote a positive and open employee relations environment where employees feel comfortable seeking guidance and receiving a timely issue resolution. • Assist with information gathering related to legal complaints and charges.
• Managed employee relations and performance management processes across designated business units, including documentation, case tracking, and coordination of next steps. • Administered offboarding processes and exit surveys; analyzed trends and delivered actionable insights to HRBPs and leadership to inform retention strategies. • Served as the primary point of contact for HRBP-related inquiries, providing guidance on employee relations, company policies, and relocation processes. • Maintained and optimized HR tools and trackers supporting global performance and talent programs, including title governance, promotion cycles, and learning & development initiatives. • Developed and maintained job descriptions aligned with career frameworks and evolving organizational needs. • Partnered with business leaders and Compensation to ensure role scoping and pay data accuracy; facilitated seamless handoff to Talent Acquisition for hiring.
• Assisted with scheduling, communications, and documentation related to performance management, talent reviews, and engagement initiatives. • Supported ongoing process improvements and project-based work aimed at scaling and optimizing HR operations. • Collaborated with cross-functional teams (IT, Finance, Legal) to ensure a smooth employee experience. • Prepared reports, presentations, and templates for talent management programs. • Provided administrative support to the broader Talent Management and HR Business Partner teams. • Ensured compliance with global employment regulations and internal policies. • Coordinated and managed onboarding and offboarding logistics for global new hires and exits. • Maintained employee records and supported data entry across HR systems (e.g., HRIS, LMS).
• Led the onboarding program, including execution of new hire orientation, processing background checks and I-9's, and related onboarding tasks. • Led the offboarding program, including processing all terminations and conducting exit interviews. • Drafted and updated HRIS for internal change forms and letters. • Managed and led company wide compliance trainings. • Co-led employee resource groups and social committees to host company wide and local events.
• Work with various automotive dealerships nationwide to facilitate promotional events. • Register customers through registration process to help qualify them for purchasing a vehicle. • Provide positive customer experience through collaboration with dealership personnel. • Lead pre-event sales meetings with dealership management. • Collect, analyze, and report accurate data for marketing research and business development.
• Onboard new employees into the company through all HR systems, including processing I-9's, HR orientation, and general onboarding related questions. • Offboard and process terminations, lay-offs, resignations, and leave of absences through Paycom. • Assist employees with benefits enrollment, time off requests, and general HR related questions. • Maintain inventory for office supplies and products.
• Provide general plant wide safety training to employees. • Assist Human Resources with scheduling and onboarding. • Input recordable incidents into the system VelocityEHS.