Anita Schell

About

I bring over 25 years of inbound call center experience. I am confident and open-minded and able to learn tasks or computer programs quickly. As a top customer service agent, I have explored opportunities from providing Real Time Support, to accounts receivable. As a result, I have collected skills throughout the many experiences, allowing for opportunities to mentor and share knowledge with my peers. I am analytical and have strong project skills, this with my passion to learn and ability to work independently have led me to building strong successful organizational qualities. I am proactive, approachable, and have a willingness to help.

Experience

• Gatestone & Co. ()
  • Team Supervisor
    Jul 2021 - Present · 5 yrs 1 mo

  • Customer Service Team Lead
    Dec 2020 - Present · 5 yrs 8 mos

  • Technical Support Specialist
    Jul 2020 - Dec 2020 · 6 mos

• Customer Service Associate at DXC Technology
  Oct 2018 - Jun 2020 · 1 yr 9 mos

• TSD - Technical Service Delivery at Shaw Communications
  Apr 2008 - May 2018 · 10 yrs 2 mos

  Customer service, Sales, Work order maintenance to aid technicians in the field.

• CSR at Teligence
  Apr 1999 - Feb 2008 · 8 yrs 11 mos

  Customer Service, Sales and Real time support

• Telephone Operator at Personal Touch Answering Svc
  Jun 1993 - Feb 1999 · 5 yrs 9 mos

  After-hours answering service for primarily doctors and realtors.