New Delhi, Delhi, India
• Supervised complete clinic administration, patient management, and front-desk operations. • Managed appointment scheduling, patient flow, and staff performance. • Ensured hygiene and infection control compliance in all clinical areas. • Directed inventory control, procurement, and consumable utilization. • Conducted SOP audits, performance reviews, and skill enhancement sessions. • Oversaw billing accuracy, daily collection reports, and monthly revenue achievements. • Maintained documentation, audit records, and compliance with regulatory standards.
Deal with patients to understand their requirements, clarify their query and provide the best solution to them on a timely basis. Counselling the patients regarding their Hair and Skin concerns. Helping patients choose the best treatments by explaining the same. Communicating and Co-ordaining with Doctors and patients on a regular basis. Handling clients to achieve targets to give revenue to our company. Follow ups with the Patients about the treatments and their results. Converting the leads into clients through calls and emails.
Effective & Efficient utilization of old & new leads for conversions. Working on all possible strategies under the supervision of Vertical Head/ Manager to meet monthly Revenue Target Responsible for proper documentation/MIS of the work flow executed under the supervision of vertical head. Converting leads (sms, telephonic, online) into walk-ins & thereafter as prospective register customer. Coordinating with clinics for smooth flow of operation from training, leads generation, conversion and after sales services. Coordinating with Doctors, technicians, customers and clinics for post sales service deliverance. Maintaining cordial and healthy relation with outsourced agencies, business partners and collaborators. Managing overall consultations, treatments and conversions process of the HT & Surgery
Deal with patients to understand their requirements, clarify their query and provide the best solution to them on a timely basis. Counselling the patients regarding their Hair concerns. Helping patients choose the best treatments by explaining the same. Communicating and Co-ordaining with Doctors and patients on a regular basis. Handling clients to achieve targets to give revenue to our company. Handling 8 to 10 people of staff and lead the growth as a sales team. Follow ups with the Patients about the treatments and their results. Converting the leads into clients through calls and emails.
: Coordinating daily Office Work. Counselling for Admission. Front Desk Manager. Hiring Process Manager.