Birmingham, England, United Kingdom
I have over 10 years of experience working with clients, candidates, and business operations across recruitment support, financial services, and customer-focused environments. My career began within a recruitment agency where I developed a strong understanding of candidate documentation, client record management, compliance processes, and the operational foundations that support successful placements. This early exposure to recruitment operations provided me with practical insight into how agencies manage relationships, maintain regulatory standards, and deliver efficient staffing solutions. I further strengthened her professional expertise during her tenure within the banking sector, where I managed complex client interactions, handled sensitive financial data, resolved disputes, monitored fraud risks, and delivered high standards of customer care. My progression into roles of increased responsibility demonstrates my ability to manage stakeholders, interpret policy, and operate within structured, compliance-driven environments. Now as Director of her own recruitment company, I combine my recruitment administration foundation with extensive client management and operational experience, enabling her to build a business that prioritises professionalism, compliance, and long-term client partnerships.