Angie Baez-Chiselko

Customer Service Representative at Designer Greetings

Warren, New Jersey, United States

About

I have gained experience in positions ranging from customer service to administrative billing. It has always been a desire of mine to work for a greeting card company because of the emotions greeting cards convey through art and written word. I plan on continuing to utilize my education and perfect my skills to, one day, be a part of even planning and marketing. Both event planning and marketing will give me the opportunity to bring my education, experience and passions together to create a career where business, art and customer service blossom together.

Experience

  • Customer Service Representative at Designer Greetings
    Feb 2015 - Present · 11 yrs 5 mos

  • Receptionist at Blue Ridge Mountain Recovery Center
    Aug 2013 - Apr 2014 · 9 mos

    Effectively communicate with new clients, marketers and corporate directors while routing information to the correct staff member Ability to skillfully organize front office and keep track of supplies in order to optimize efficiency in the facility. Proficiently assist clients by addressing their needs in a manner that displays excellent customer service.

  • Billing Administrator at Masters Telecom
    May 2010 - Nov 2012 · 2 yrs 7 mos

    Proficient in maintaining small business telecommunication accounts through correspondence with Verizon Ability to effectively analyze customer documents assured the rectification of any and all account complications Knowledge of policies and procedures ensured the proper training and supervision of employees to ensure productivity.

  • Parts Logistics Specialist at Volvo Construction Equipment
    May 2008 - Nov 2009 · 1 yr 7 mos

    Effectively analyze logistical issues with shipping companies for expedited requests. Efficiently managed West Coast Regional Dealers in order to rectify parts logistical issues. Proficiency acquired in data entry as well as interdepartmental communication to ensure correct product.