Bucharest, Bucharest, Romania
Currently working at Amazon as a Device Testing Specialist, focusing on hardware and software optimization, functional validation, and UX enhancement within the Alexa ecosystem. I have a proven track record at Amazon, advancing from Alexa Content Moderator (Spanish Specialist) to Quality Analyst & LLM/Gen AI Evaluator. Expert in quality audits, RLHF methodologies, Root Cause Analysis, and OQA/PQA process optimization to ensure data integrity and model alignment. Analytical, detail-oriented, and driven by technical troubleshooting to deliver high-quality user experiences.
● Lead and execute quality assurance audits and calibration sessions to ensure high data integrity and strict operational SLA compliance. ● Perform functional hardware and software testing for smart devices (Alexa ecosystem), focusing on bug tracking, latency detection, and real-world grounding. ● Conduct Root Cause Analysis and False Reject Analysis within OQA/PQA workflows to identify and mitigate systematic errors. ● Validate voice interaction flows, response triggers, and localization to optimize overall User Experience (UX) and product performance.
• Evaluation and verification of other content moderators' work • Regular team calibration to maintain consistency in standards • Participation in process improvement meetings and methodology development • Quality control and validation of moderation decisions • Identification of trends and patterns in common errors • Providing constructive feedback to team members • Collaboration in updating guidelines and procedures • Active participation in calibration sessions to align criteria
• Review and moderation of Spanish content for Alexa • Evaluation of quality and relevance of Alexa's responses • Identification and correction of grammatical and content errors • Ensuring content complies with Amazon's guidelines and policies • Adaptation of content to cultural and linguistic differences in the Spanish-speaking world • Collaboration in continuous improvement of Alexa's user experience in Spanish • Participation in projects to expand Alexa's capabilities in Spanish
• Analysis and execution of financial market operations • Active management of equity investment portfolio • Monitoring and technical analysis of market trends • Implementation of short and medium-term trading strategies • Continuous monitoring of market-affecting news and events • Risk management and stop-loss implementation • Performance reporting and results analysis
• Direct sales of products for charitable fundraising • Organization representation at point of sale and events • Effective communication of NGO's mission and values to potential donors • Achievement of sales targets while promoting a social cause • Transparent management of transactions and documentation • Participation in awareness campaigns • Team collaboration with other volunteers and organization staff
• Morning shift responsibilities: Control and documentation of gaming machines status Verification and recording of all machine counters Check and documentation of paid prizes Previous shift cash reconciliation Daily cash fund preparation Morning status reports compilation • Financial and administrative management: Daily income and expense control Weekly bank deposits management SIZ system handling General venue and staff supervision Customer service and incident resolution
• Managed cash handling and payment processing in traditional cuisine restaurant • Efficiently operated POS system and performed daily cash reconciliation • Provided customer service and resolved menu-related inquiries • Coordinated with dining room staff and kitchen team • Handled reservations and phone orders • Maintained cleanliness and organization standards at checkout area • Delivered customer service in a warm, traditional setting