Dallas-Fort Worth Metroplex
• Experience in Healthcare Management in all areas of Engineering Services, Facilities, Environmental Services, Linen Services, and Property Grounds. • Knowledgeable of JCAHO, HIPAA and OSHA standards. • A proven ability to work well with diverse groups of individuals. • Exceptional organizational and leadership skills to meet any goal or challenges.
• Responsible for the best quality service to customers and patient in a 515 bed facility. • Responsible for managing the cost centers of the department, managing 8 members of the Management Staff, and 115 support staff employees. • Promoted organizational philosophies, generated team spirit and created and maintained an environment that fostered customer service and continuous quality improvement. • Managed hiring, training, evaluation, and discharge of staff. o Created new job description for positions within the department to be align with current practices. o Participate in the Compensation Committee to review positions within the department to allow the organization to stay competitive in the market. Focusing on brining great talent. o Created an employee retention plan to decrease departmental turnover. o Developed and implemented employee action/coaching forms that articulated culture expectations, performance, behaviors, and attitudes to ensure improvement with organization members. • Prepared Capital, Expenses and Contract budgets for Environmental Services and Linen a $2.5 million annual o Ensured department operated within respective budget. • Participated in $108 million new tower construction project (ED/OR/ICU). o Part of construction meetings following Gant charts. • Improved the bed turnover rate; improved response time and cleaning time. • Launched a single stream recycling program that brought back reimbursements to the organization. • Established a floor care program for the facility to follow a schedule and keep floors up to and above expectations. • Demonstrated awareness and understanding of safety procedures, infection control and other JCAHO regulations. o Responsible for the readiness of hospital areas when a construction project was finished. • Responsible for the maintenance of proper par levels of linen throughout the facility. o Launched a savings program in collaboration with NTHCL to bring the hospital savings.