Dubai, United Arab Emirates
As the Global Director of Innovation at Aramex, I lead the development and launch of new products and revenue streams that redefine the future of logistics and supply chain. I lead core innovation, product and program management, Sustainability programs, Process excellence and Franchise business. With an MBA from London Business School , and over 13 years of experience in, Supply chain, E commerce Product management, Commercial management, operations and logistics management, I have a passion for creating value and impact through innovation and technology. I have successfully scaled up the ground operations for Aramex in the GCC and Levant region, handling over 120 million parcels per year and generating over $1 billion in revenue. I have also launched and incubated new products such as autonomous vehicles, PUDO, franchising, sustainability, crowdsourcing, big data, AI, Redlabs incubator, asset light models, and more. Additionally, I am an active investor and advisor in over 30 disruptive startups in various domains such as blockchain, aviation, e-commerce, healthcare, and social impact. My mission is to transform the logistics industry and empower the next generation of entrepreneurs and innovators.
Working on enabling ventures.
Currently invested and/or providing advisory in 30+ disruptive startups as an angel investor or LP. Interested in investing in - Blockchain and crypto disrupters - Aviation and space technology - New e-commerce ventures - Logistics for the future - Sustainable mobility - Healthcare and pharmaceutical innovation - Social impact today 2 exits thus far
Defining use cases for Emerging technology and building next generation of software/hardware/AUTONOMOUS products for Aramex global deployments Building and deploying products embedded with AI and other emerging technologies Creating an innovation process and Next- Gen ecosystem
Managing Global Innovation/Transformation, New mobility, Sustainability, Process excellence, Product development, product management and Franchising Key programs/products: Innovation center, Customer engagement and solutions, PUDO and OOH programs, New mobility - Future vehicle program: Autonomous Drones, Autonomous side walk and on road BOTs, Self service BOTs/Machines, Mobility, Robotics, Chat BOTs, AI assistant, Automation, Data and insight dashboards, Crowdsourcing, AI products, Fintech products, Sustainability products, Global EV and hydrogen vehicle planning and deployment, Augmented reality, Blockchain and metaverse implementation, Corporate partnerships and CVC Redlabs incubator and New product/revenue stream development. If you have a great product that can transform the way we do things - Get in touch! Process squad: Leading global business excellence and process standardisation, Kaizen implementations, Global lean program development and deployment, process improvement, new product and revenue stream development. Franchising: Managing franchising business launched across 25 countries globally
Head for all express and domestic operations, program management teams, along with warehousing, sortation, delivery infrastructure and fleets. Lead a team 9 direct reports (senior managers/directors) with an organization size of more than 6000 aramexians Responsible for EBIT: Successfully improved EBIT by 2% by dropping operating expenses through new network strategy, higher productivity through automation and smart planning, team and capability development, Driving data based decision making, Driving stronger and direct customer engagement between teams and process standardisation through product development Scaled up the ground operations to cater to 50% shipment growth (approx. revenue of $1 billion) in 2 years and improving the shipments delivered metric to more than 95%. Volume handled more than 100m parcel shipments/year both express and domestic
Lead for operations across all geographies, Scaled up operations by 40% and optimized key operational metrics by 10-30% across the board. Managed a team of 7 head of operations and 3 program/product managers. Scaled up operations which delivered 30-50,000 shipments/day
Lead Product management, operations support, launch and expansion and operational excellence. Provided direction and structure to a rapidly expanding operations, Successfully scaled up operations in KSA, UAE, Egypt, Jordan, Oman and Bahrain with the company growing 200% YoY resulting in a yearly revenue of $100m Product management: Worked with data scientists and engineering team to introduce a forecasting and capacity management tool, AI based auto scheduling tool and data visualization across operations leading to drop in costs by 10%. Other products: Routing optimization, sequencing, dynamic geofencing, Courier experience, Cash cycles. Improved efficiencies in warehousing and last mile to help unit cost metrics by leading operations excellence projects leading to more than $1m in saving/year