Bangkok Metropolitan Area
Product-minded operator with experience across Pricing, Quality, and Automation at scale (Agoda, Meesho) as well as early stage startups. I work at the intersection of data, user behavior and business metrics - turning ambiguity into delightful products that move margin and improve customer experience. Deeply interested in Startups, Problem Discovery, Business and Systems Thinking. My DMs are always open for conversations on product strategy, AI use cases, and 0→1 initiatives.
Building the most seamless CX with voice agents as a part of the Operational Excellence & Automations (OEA) team.
Pricing - Built and owned analytical models to accurately calculate the serving price of newly uploaded products on the platform, leading to reduced margin leakages.
Quality - Enhanced user generated content (UGC) visibility, comprehension and awareness, empowering users to make informed decisions before placing an order - reducing return% and detraction.