Orange County, California, United States
• Twelve years as a manager in corporate IT with thousands of employees • Managed Back-Office applications and corporate IT infrastructure team, The infrastructure covers two data centers, multiple networks, 300TB storage, 200 servers and hundreds of stores. • Hands-on experience with system integration, application development and support • Experienced in project management • Experienced in PCI and SOX compliance effort • Experienced in managing vendors, negotiation for hardware, software and services • A good team builder and mentor, experienced in hiring and performance evaluation • Deep knowledge of IT systems, infrastructure and architecture within an retail enterprise • Well-rounded technical skills and hands-on technical experiences
Managing Back-Office applications and corporate IT infrastructure team. Plan, coordinate and direct efforts of securing IT infrastructure and improving IT practice for PCI DSS compliance and SOX compliance. Oversee implementation and upgrade projects. Actively seek cost-effective technology solutions. Provide strategic planning input on corporate infrastructure side. Continue managing Oracle EBS (Financials) and other back-office systems.
Oversaw and improved continuously company back-office systems. Covered applications such as • Oracle Financials with project costing, purchase order, accounts payable, fixed asset, general ledger, iExpenses, Workflow, iProcurement, ADI, XML Publisher, Oracle Discoverer and Noetix. • Oracle HRMS 11i (HR, Benefits) • Corporate Intranet • Lease Management • Store sales incentive - commission and bonus • real estate work order management system, Field & Screens Work Order Wonder • Customer loyalty program (portion) • Sales audit and loss prevent reports • Store payroll Supported user groups included Accounting/Finance, Tax, HR, Payroll, Store Construction and Store Operation. Supervised zero to three programmer/analysts during various periods. Under my leadership, the back-office systems were stabilized and greatly improved over the time. Streamlined business processes, reduced the cost, improved user productivity and satisfaction. Wrote project requirements, solicited RFP, screened vendors and evaluated vendor performance.
Enhanced Sale Audit system and Retek RMS 8.0. Supported and administrated of Oracle Financials and HRMS. Designed and built Employment Termination, a web-based application, used by 500+ stores nationwide.
Worked on-site at retail companies to improve or build a variety of software applications, such as merchandise system, data warehouse, distribution management, CRM, sales audit, pricing, loss prevention & etc. Built interfaces and integrated applications.