WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
I am a HR professional with over 23 years' work experience in various industries (Manufacturing, Financial Services, Consulting & Training), ranging from nimble start-ups to established organizations (GLC, MNC, Conglomerate). With more than 12 years of Learning & Organization Development functional experience and having worked in different roles across vendor & client environments, I have gained an acute understanding of the challenges faced by different sides of the fence. This enables me to empathize & connect better with my stakeholders to offer pragmatic perspectives in the execution of change management and people development interventions. My functional competencies are Training Design & Facilitation, Organization & Leadership Development, Performance Consulting, Coaching & Business Development. I am passionate about helping people improve by leveraging strength-based and solution-focused approaches to drive positive behavioral change. I aspire to work with organizations and leaders who walk the talk, invest in developing people and reward high performance. I am an unassuming and objective individual as well as an empathetic and collaborative team player.
I'm responsible for programme design and delivery within the Sales & Service and Leadership & Management Programme Centres of Excellence. I support primarily the Consumer and Commercial Banking Business Schools, partnering key stakeholders to meet their performance needs in the areas of sales, service and leadership. Among the many participants I have trained are Personal Financial Consultants, Relationship Managers, Team Sales Managers, Segment Managers, Branch Managers, Junior Managers and Middle Managers. I have also facilitated programmes across ASEAN, namely in Thailand and Cambodia.
I specialize in the sales, marketing & program management of the Bullet Proof Manager global leadership development program. I partner with organizations of different sizes & industries to help them achieve their business goals by developing their managers, leaders & talents.
We partner with organizations in Malaysia & Singapore to improve their organizational performance through our strategic human capital solutions. I specialize in Leadership Development & Talent Management interventions.