Seattle, Washington, United States
EV operations and technical support professional with hands-on experience coordinating maintenance and issue resolution for large-scale EV charging infrastructure (278 ChargePoint stations) across multiple campuses. Background includes residential EVSE sales/estimator and solar PV installation and support, plus enterprise desktop support in secure healthcare environments. Known for practical troubleshooting, vendor/site coordination, and clear communication that improves uptime and customer experience. Eco-conscious - Creative - Enthusiastic - Driven - Nature-Loving - Adventuresome - Technically Minded - Conceptualizing - Computer Hardware Enthusiast * 1+ years as EV Coordinator for PNW Meta Campuses * 5 years at Puget Sound Solar Installing solar and selling/estimating residential EV charger installations. I drive an EV and love to help spread the word on how cheap, trouble free, and climate friendly they are. * 4 years supporting critical hospital information systems * Two decades of total IT support experience * A+ certified computer repair/service guru * 23 Dell/Lenovo hardware repair certifications. * Designed/engineered/and built custom computer cases & cooling devises while working at FPE * AirBnB SuperHost since 2014 @ "Geeks Paradise" * Displaying my photo's on canvas in galleries and art walks. * Organize and lead group outdoor adventures on Seattle's Active Adventure Club
Managing ChargePoint EV charging @ PNW Meta Campuses
Design & sell custom residential Electric Vehicle charger installations - Customer Education: Charging types/brands/speeds/times/rebates - Determine best installation options based on price and usability - Collect required info or schedule site visit - Run electrical load calculations. Consider load management option or service/panel upgrades if low capacity. - Create route plan illustrations for each route / charger location - Create & send customer proposal w/ attached illustrations - Pull permits, schedule inspections & manage sold jobs from start to finish - Manage all EVSE service/RMA requests.
Installing residential and commercial solar (photovoltaic) systems Completed OSHA 10hr Construction Certification.
Assisted in a variety of construction, home repair, and landscaping projects for a 4 month period.
With a great central location on Capital Hill, Seattle and a style heavy on tech and sci-fi, my "Geeks Paradise" was one of the most popular AirBnB's in Seattle in the early AirBnB days. I was also awarded "Super Host" for having 20+ all 5 star guest reviews. This was right after the Super Host status began. I spent a great deal of time creating a truly unique experience that my guests would never forget.
Desktop Support Technician II at Swedish/Providence Hospital - Cherry Hill Campus. Provided critical Information Systems support for a large, high paced and secure hospital environment. Supported hardware/software issues on Windows based PCs, networking and printing in Clinical, Emergency, Operating Rooms and Administrative departments.