Andy Bank

Commercial & Operations Director | Scaling Product-Led Businesses | P&L Owner (£35M+) | Multi-Channel Global Strategy | Founder to Global Corporate

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About

I’m a commercial and operations leader who has built and scaled technology-led businesses from start-up to global scale. As a co-founder of SureFlap, I helped grow the business from a two-person start-up into a $40M global pet-technology company, operating across Europe, North America and Asia-Pacific. I led commercial strategy, go-to-market, international expansion and key accounts through acquisition by Antelliq and subsequent integration into MSD Animal Health. Along the way I’ve built global sales teams, launched multiple international products, stood up subsidiaries in the USA, Australia and New Zealand, and implemented the systems, forecasting and operational infrastructure that allow fast-growing companies to scale without losing control. Before SureFlap, I worked in Silicon Valley, including a year embedded at Synaptics HQ, selling SaaS acoustic-modelling software and funded R&D programmes to companies such as Apple, Intel, Logitech, HP and Philips. Earlier in my career I also commercialised innovative assistive-listening technology into public-sector and education markets. I’m most effective in scale-up environments where products are strong but commercial and operational foundations need to catch up — whether that’s taking a business from founder-led to investor-ready, expanding internationally, or integrating into a larger group after acquisition.

Experience

  • Managing Director at Moggie
    Jun 2026 - Present · 6 mos

  • Commercial & Operations Director at MSD
    Mar 2019 - Apr 2025 · 6 yrs 2 mos

    • Directed global P&L and established the commercial strategy for Sure Petcare within MSD. • Managed key accounts worth £13M across various channels, including Amazon, E-commerce and D2C. • Managed a team of 8 KAMs and 4 administrators. • Spearheaded the successful SAP B1 migration, recognized for best-in-class integration with over 100 SKUs. • Secured and launched an EU fulfilment operation in Germany within 3 months post-Brexit, praised by customers for the seamless transition compared to our competitors

  • Sure Petcare (10 yrs 6 mos)
    • Commercial & Operations Director
      Jun 2015 - Mar 2019 · 3 yrs 10 mos

      Transitioned from founder-led business to private equity backed structure (Allflex), introducing commercial discipline, forecasting and international scaling. • Built and led commercial function across retail, E-commerce, D2C and distribution. • Launched the world's first range of connected pet feeders and doors, from concept and P&L Modelling through to global rollout • Secured our position as market leader in pet tech category and recognised by retail partners as continually beating expectations for growth and customer satisfaction • Recruited and led International sales team of 8 KAM's and 4 admins

    • Co-Founder - Sales and Operations
      Oct 2008 - Jun 2015 · 6 yrs 9 mos

      Co-founded and scaled a pet technology start-up from concept to £9M global business, establishing all commercial and operational foundations ahead of acquisition by Allflex in 2015. • Built the business from inception to £1M in two years, focused on strategic partnerships with retailers, ECommerce and veterinary distributors • Developed the go-to-market strategy, securing long-standing partnerships with key accounts in EU, USA and Australasia • Built and led early sales and ops team of five, establishing foundations for global growth

  • Sales Manager at AV Acoustics
    Oct 2007 - Oct 2008 · 1 yr 1 mo

    • Delivered £50k–£1M home-automation and AV projects from specification through to commissioning. • Worked with private clients and developers across audio, lighting, heating and security systems.

  • US and European Sales Manager at Tectonic Audio Labs
    Apr 1998 - Sep 2007 · 9 yrs 6 mos

    Silicon Valley-based (2003–2006), including a year embedded at Synaptics HQ, selling acoustic-modelling SaaS licences and funded R&D to Tier-1 technology companies. • Delivered funded R&D and SaaS licence sales to Apple, Intel, Logitech, HP and Philips • Worked across consumer electronics, automotive and medical devices • Establish North American operations and customer base for a UK-based technology business