André Schöne

Ensure smooth, efficient and professional operations.

Zurich, Switzerland

About

Experience

  • Siemens (22 yrs 10 mos)
    • Head of Operations Support
      Apr 2022 - Present · 4 yrs 3 mos

      Gesamtverantwortung und Führung des Operations Support Schwerpunkte: IT-Infrastruktur, Customer Contact Center, Backoffice, Technical Support, Eskalation Management, Claim Management

    • Operations Support Team Lead
      Apr 2021 - May 2022 · 1 yr 2 mos

      Technical Support & Escalations Processes & Application Management

    • Eskalationsmanager im Bereich Automatisierung- und Antriebstechnik
      Oct 2018 - Mar 2021 · 2 yrs 6 mos