Almere, Flevoland, Netherlands
I'm thrilled to introduce myself to the Dutch bouw- en renovatiesector, bringing over 16 years of professional and leadership experience from the UK, with reputable firms like Centrica, Unilever, DMGT and Thomas Cook. My expertise is in delivering projects with accurancy and excellence, consistently surpassing client’s expectations. A career highlight includes leading a renovation project that set new standards for quality and client satisfaction. My aim is to lead the way in adopting sustainable practices and innovative technologies, enhancing efficiency and kwaliteit. Beyond my professional life, my passion for F1 racing, sports, and my family—my daughter and wife—keeps me driven. I'm dedicated to lifelong learning, staying at the forefront of construction innovation, and am eager to collaborate with Dutch professionals and organizations to exchange knowledge and expertise. Guided by integrity, innovation, and impactful work, I'm excited to contribute to and grow within the Dutch construction community.
-Providing insights and reoccurring reporting to various stakeholders -Providing deep dive analysis which allow for data driven decision making -Responsible for Reporting automatization -Managing development of our Reporting Data Base in Amazon Redshift -Building and managing our reporting infrastructure in Power BI. -Managing state of the art PPC script, which allows us to switch off generic PPC in low performing regions. -Negotiations and onboarding of Lead Generation partners. -Managing relationships and performance of Lead generation partners.
- Recruiting and the ongoing management of engineers to full fill consumer's repair and maintenance needs - First line support for consumers and engineers, arbitrating between the two where necessary - Following up with both consumers and engineers to understand their experience of the service and make recommendations for how the service could be improved - Creation and automatization of various insightful reports - Raising tickets and business cases to improve functionality of the front and back end of the platform. - Salesforce administrator
- Promotional Support – updating the plan and translating the plan into numbers and plan tracking - Product Promotions are fully administrated on-time using Siebel and maintaining price Bibles - Reviewing price queries/claims and invoices. - Providing insight (Data mining, analysing and presentation) to business performance of customers and products - Assisting in advisory process to customers on how to improve their promotions and improve their sales - Supporting and improving the admin relations with customers - Creating various reports which improve and speed up internal work
As a Commercial Executive I have to display high attention to detail and manage travel products and optimize performance/yield. Provide regular, detailed market intelligence and competitor feedback from the marketplace to key internal customers. I have to ensure that management information, reporting and numerical data is correct; and that all revenue and transactions are correctly captured and invoices are paid for all distribution channels. In my role I have to also make sure that the customer data is correctly captured and that all contracts are in place whilst providing administrative support for all aspects of the travel team.