Arcadia, California, United States
• Reviewed and approved purchase orders, invoices, and other documentation to ensure compliance with company policies and procedures • Communicated with suppliers, vendors, and customers to resolve quality-related concerns and issues • Conducted regular inspections and audits of facilities, equipment, and products to identify and address potential issues • Monitored and analyzed quality data to identify trends and areas for improvement, and implement corrective actions as needed
• Collaborated with a team of 5 coaches to create a positive and educational environment, and developed and implemented a new training program that improved the overall performance of the club by 20%. • Coordinated with Director, formulating schedules for swim practices and meets, coached junior swim teams, and monitored individual and team performance. • Communicated with parents and guardians to keep them informed about their swimmer's success, which led to a 25% increase in satisfaction.
• Demonstrated excellent customer service by greeting visitors with a smile and assisting them with any questions or concerns they had. • Contributed to the smooth operation of the hospital by coordinating with hospital staff in order to manage the flow of visitors. • Maintained communications between departments and guests, coordinated with information desk to answer questions, and transferred calls to the relevant department.