Tucson, Arizona, United States
I'm a results driven, IT professional with extensive experience in the engineering administration and support of IT systems to support business goals. I have a strong ability to quickly learn new skills and adapt to changing directives. I have a proven ability to lead and motivate project teams crossing engineering and technical disciplines, with a strong focus on finding the right technologies to ensure success. System administration including: • Windows Server • Linux, Unix • IIS, Apache • Firewalls & Routing • Email • Shell scripting Experience Administering Server and Desktop OSs • Windows • Linux (various distros), Android • Unix • Mac OSX, iOS Development experience with: • C#/VB .NET • C,C++ Objective-C • Perl • PHP • SQL • Powershell, Bash • Visual Studio / MSBuild, Code Blocks • Git, Subversion, Mercurial Network design and construction Extensive experience supporting most desktop applications Experience building and configuring Intel based systems (hardware and software) Specialties: Learning and applying new technologies and skills
Teaching and course development AWS Cloud Computing Windows Server Automation using Python
Emphasis on C#/.NET desktop application development using WPF and web technologies
Lead GMail/GSuite administrator for two domains Develop change process for GSuite management - in progress Develop ERP release management process; applied ITIL framework to ERP deployment processes - in progress Manage day-to-day work of 3 Oracle DBAs and 3 system administrators Co-administrator & core implementation team for TeamDynamix ITSM Oversight of: CAS/Shibboleth SSO environment OpenLDAP infrastructure Oracle DB clusters Banner ERP system Google Enterprise MariaDB clusters Many small Windows application servers Develop & maintain standard operating procedures
Lead migration to Windows 10, development of new standard operating environment Lead project to re-design Active Directory; computer objects OUs, security within AD, Group Policy re-design Lead changing six campus IT teams from using monolithic Ghost imaging for endpoints to MDT/SCCM for more agile OSD Implemented and managed knowledge base Architected solutions for enterprise endpoint device management including Windows, Mac, iOS & Android Manage team of analysts providing tier 3 support to front line IT staff Centralized software deployment via System Center Configuration Manager Active Directory administration and oversight Group policy administration and oversight IT Security governance ITSM administration and implementation. Custom solution development with Powershell and C# IT Policy and SOP development Lead large enterprise projects Participate in IT project process development and oversight Lead continuous process improvement
Lead the enterprise technology group in User Support Services. This group manages 7000 desktop and laptop PCs at an enterprise level. System administration for many servers in support of client activities. Develop technology use roadmap. Assist in classroom technology selection. Manages enterprise software licensing.
• Responsible for creating the Information Technology department from the ground up • Successfully created a solid IT foundation on a very low budget • Windows 2003, 2008, Linux Server Admin • MS Exchange Admin • VMWare virtualization • Developed all IT policies and procedures • Built network and server infrastructure at a new location • Completed new server room project to increase server and network capacity • Developed numerous web applications for internal and external customers (ASP.NET) • Developed a document management system wrapper around a PDM system • Desktop support for 80+ workstations • Developed and executed IT security policies • Created VPN infrastructure to support numerous offsite employees and contractors • Created AS9100 IT SOP Policy manual • Managed IT Technician and IT Engineer • Managed Technical Documents group • Participated in HR activities including o Salary committee o Health and safety (organized safety committee) o Disciplinary actions o Recruiting
• Managed day-to-day operations of an applications development team (including off site members) • Resource planning and project management • Interfaced with upper management to provide status updates and set product direction • Utilized Scrum methodology to direct development efforts • Maintained issue tracking system (RMTrack) • Created automated build scripts (MSBuild, Powershell) • Constructed and maintained SCM repositories (Subversion)
• Responsible for managing all aspects of a production UAV program • Maintain customer relationship including o Producing regular status updates o Participating in on and off site customer visits • Resource planning • Employee development, evaluation, and discipline • Hiring and recruiting for my program and for the company • Supplier management and purchasing