Plymouth, England, United Kingdom
Tenacious and passionate about UX. Worked on mission-critical websites for 15 years. A strong proponent of best practices, innovative technologies, and methodologies. A complementary set of technical, SEO, performance, and accessibility knowledge enables a rounded approach to achieve business objectives. Facilitates teams to get their best outcomes by working with individuals to do their best work.
Collaborated with designers to balance design, UX, and implementation constraints to refresh and maximise brand impact. Used conversion rate optimisation (CRO) alongside marketers to ensure technical SEO, performance, accessibility, and marketing integrations aligned. Managed a team of interns, defined goals and identified growth areas to fulfil responsibilities. Currently driving the development of a design system for Hyland’s web properties to facilitate brand consistency, improve team bandwidth, and expedite the rollout of new properties and rebranding acquisitions.
Created user centric fast, modern sites which could be managed efficiently by authors, with maximum security, performance, and control for content owners. Guided the appropriate technology usage and architecture for startups and SMBs to fit the needs and demands of their goals. Mentored in-house teams with UX initiatives and best practices.
Evaluated technologies and solutions, maintenance of version control, code deployment and web application development. Created and improved processes for a team of developers. Recruited, onboarded, and developed recruits to reach their potential within the team.
Maintaining and enhancing the intranet site serving 28 large retail locations throughout the UK. Utilising Javascript for front-end reactive applications supported by PHP and integrating data from Oracle, MySQL and MS-SQL data sources on the server side.