Baulkham Hills, New South Wales, Australia
An innovative and skilled leader with 28 years operational law enforcement, management and investigative experience across NSW. With a passion for protecting the community, along with an interest in professional standards and investigations, I am highly skilled across several areas including leadership, risk and compliance management, incident investigation, complaint management, crime prevention, offender management, as well as crisis and emergency response. Displaying a collaborative approach to leadership with the desire and aptitude to foster a team-orientated environment, I am well-versed in leading complex operations, and in delegating and supervising work assignments to promote effectiveness. I am a highly skilled communicator with a high level of integrity and the ability to build strong partnerships with both internal and external stakeholders to provide the best possible outcome for the community.
· Utilise problem solving techniques and adaptive communication strategies to meet customer needs, stay abreast of current affairs and foster a positive organizational image in the community. · Maintain operational safety under varying work conditions and in diverse locations, and adhere to guidelines, relating to uniform and safe practices for use and maintenance of equipment. · Coordinated, conducted and reviewed investigations into offences committed against relevant legislation. Completed formal investigation requests and briefs of evidence, attend court and present evidence whilst demonstrating confidentiality and discretion in the management of sensitive issues. · Drafted, prepared and provided concise, accurate and timely reports on standard operating procedures and internal and external correspondence as required. · High stakeholder engagement through liaising with other government agencies, non-government agencies and internal stakeholders to develop communication and intelligence networks to maximize enforcement operations resulting in positive outcomes. · Coordinated, facilitated, and developed enforcement training on statutory obligations, responsibilities and investigation techniques for subordinates. · Performed duties in an ethical and professional manner. · Developed a training guide for my team on statutory obligations which was shared to other locations to assist with training team members. · Coached and mentored Officers who were promoted under my leadership. · Selected to coordinate the Emergency Operations Centre during COVID to build relationships with external and internal stakeholders and ensure communication of changes between departments.
· Presented in a professional manner and conducted my duties ethically. · Conduct criminal and organised crime investigations into serious indictable offences. · Drafted and prepared investigation progress reports, statements, investigation summaries, affidavits in support of warrants to be issued by the Supreme Court of NSW for warrants under the Telecommunications Act and the Surveillance Devices Act · Utilised problem-solving communication techniques and used adapted communication effectively with victims, witnesses (including confidential / protected witnesses) and accused persons to obtain evidence in furtherance of the investigation. · Provide support and continued personal engagement to identify issues that required intervention including the use of internal and external stakeholders to maintain the relationships with the victims, witness and accused persons to ensure their cooperation with providing evidence during trials. · Record management including the creation and review of document management systems, exhibits, both overt and covertly obtained evidence. · Review of evidence and ensured that evidence obtained is admissible under the Evidence Act, adhering to other legislative requirements and internal policy and procedures. · High stakeholder engagement with internal and external stakeholders to develop communication networks to maximize investigation strategies or operational targets. · Mentored and developed the skills and capability of junior detectives with practical training exercises and provided critical assessment and performance review. · Received the Excellence in Criminal Investigation – Specialist Command Lead – for Strike Force TUNO and Strike Force TUNO 2 from the Annual Detectives Board Awards 2010 / 2011 · Complementary letter received from the Deputy Coroner Paul MCMAHON for exceptional dedication into the investigation into the death of Jason HAPPI.
· Provide a respectful, professional and ethical response to crime intervention and investigation. · Foster engagement between the local community and police to create a positive relationship, creating a trust between Police and the local community. · Utilised problem-solving communication techniques and used adapted communication effectively with victims, witnesses and accused persons to obtain evidence in furtherance of the investigation. · Provide support and continued personal engagement to identify issues that required intervention. · Drafted and prepared reports, statements, complied brief of evidence and correspondence to both internal and external stakeholders. · Conducted briefings and attendance at court to give evidence. · Provided professional customer service to meet the needs of the community and victims of crime.