Cubbington, England, United Kingdom
Strategic Operations and Quality Leader with over 20 years’ experience in global manufacturing, including the last decade focused transforming underperforming manufacturing operations, stabilising complex production environments and delivering measurable commercial improvement across global organisations. Recognised for leading cultural change through disciplined problem solving, structured quality governance and operational excellence frameworks. Extensive experience supporting Tier 1 automotive suppliers and global manufacturing organisations, partnering with executive leadership to reduce cost of poor quality, improve supplier performance and embed sustainable operational control. Commercially astute with experience leading international teams, managing multi-million-pound operational budgets and delivering significant financial recovery programmes. · Operational Turnaround & Stabilization · Root Cause Problem Solving (8D, 5WHY) · Lean Manufacturing & Continuous Improvement · New Product Introduction (APQP / PPAP) · Multi-Site Leadership & Cultural Transformation · Operational Risk Management · Executive Stakeholder Engagement · Global Quality Strategy & Governance · Manufacturing Operations Leadership · Cost of Poor-Quality Reduction (COPQ) · Supplier Performance & Development · Astute in IATF 16949, ISO9001 & Automotive Quality Systems
Established and lead a specialist manufacturing quality consultancy supporting automotive and industrial organisations to stabilise operations, strengthen governance and reduce cost of poor quality. • Delivered IATF 16949 accreditation within six months by implementing structured quality systems. • Reduced Cost of Poor Quality by £250k by halving annual defect levels through structured corrective action and disciplined root cause analysis. • Reduced outstanding operational issues from ~100 to ~20 within 12 months by diagnosing systemic failures, defining containment strategies and securing budget approval for permanent corrective actions. • Delivered £15k compliance cost avoidance by redesigning the 8D framework to meet AIAG standards and upskilling Quality Engineers. • Reduced customer complaints from 48 to 6 through structured containment and corrective action governance.