Batley, England, United Kingdom
Experienced Projects Implementations Engineer. Skilled in : - Azure - Intune - Autopilot - SCCM - Cisco Networking - Active Directory - Application Packaging - Deployment - Group Policy - PowerShell - Technical Support - HLD / LLD Authoring - Solutions Architecture - Project Management Holds current certificates in : - Mimecast Advanced Gateway - Sophos Firewalls Engineer v21 - AZ-104 Microsoft Azure Administrator associate. Recent projects completed : - On-prem to Azure migrations (SharePoint Online/Intune MDM) - Multi-national mail/Exchange migrations inc. Mimecast, Proofpoint - Azure infrastructure setup - Private cloud infrastructure setup I have written many PowerShell modules and tools for use in client environments and externally.
A varied role, most recently focusing on Azure, Intune, Autopilot, PowerShell, Windows Server etc.
Maintain and develop a VMware Windows-Server network with over 800 devices and 1000 on-site users. Duties including - CCNA - Cisco Switching/Routing/Security SCCM - Administration, Deployment Symantec Backup Exec Active Directory Group Policy DHCP DNS VMWare Application/Driver Package creation/deployment OS deployment Smoothwall & Lightspeed Firewall/Web filtering Follow all SOPs and escalate where required Support users over the phone and in person Utilization of call/ticket prioritization & queueing system www.rm.com
First line consumer technology support on laptop, desktop, mobile hardware and software.