Roy, Utah, United States
- 14 years experience in computer system construction, repair, and maintenance. - Knowledgeable in operating systems such as Windows, Mac OSX, and Linux. - Experienced in maintaining home and small business computer networks. - Familiar with networking theory, large-scale planning and development. - Dedicated to expanding my IT skill set through self-directed study.
Coordinate and schedule deployment events with various stores in the Group. Facilitate customer goodwill by managing customer expectations and retaining good time management. Troubleshoot and repair computer systems on-site and remote with proper processes, tools, and anti-static measures as required. Manage case documentation and records. Additional on-call shift rotations required to allow full helpdesk coverage during all business hours.
Efficiently schedule service events and plan travel routes to various destinations throughout Northern Utah. Coordinate with vendors to ensure proper incoming and outgoing parts shipments, and with fellow technicians to manage time and manpower resources. Facilitate customer goodwill by arriving in scheduled arrival windows, managing customer expectations, and retaining good time management. Troubleshoot and repair computer systems on-site with proper tools and anti-static measures. Manage case documentation and records.
Efficiently schedule service events and plan travel routes to various destinations throughout Northern Utah. Coordinate with multiple vendors to ensure proper incoming and outgoing parts shipments, and with fellow technicians to manage time and manpower resources. Facilitate customer goodwill by arriving in scheduled arrival windows, managing customer expectations, and retaining good time management. Repair computer systems, printers, and televisions on-site with proper tools and anti-static measures. Manage case documentation and records.
Schedule on-call shifts, accept rideshare and delivery jobs from user platforms, plan and execute routes for timely pickups and drop-offs/deliveries, keep track of all bookkeeping and vehicle mileage, maintain vehicle service schedule.