United Kingdom
Deputy Chief Operating Officer | Transformational NHS Leader | Driving Operational Excellence in Mental Health Services I am an experienced healthcare leader with over 25 years in the NHS, progressing from frontline nursing to executive leadership. For the past year, I’ve served as Deputy Chief Operating Officer at NSFT, where I lead large-scale operational transformation, manage multi-million-pound budgets, and oversee thousands of staff to deliver sustainable, high-quality mental health services. My career has been defined by driving cultural change, improving performance, and delivering measurable outcomes. I’ve led service turnarounds, achieved national accreditations, and spearheaded organisational redesigns that engage stakeholders at every level. I thrive in complex, high-pressure environments and bring resilience, strategic vision, and the ability to inspire teams. I’m passionate about co-production, staff development, and succession planning. A graduate of the Nye Bevan NHS Leadership Programme and currently advancing my coaching expertise, I am committed to shaping the future of mental health services and delivering operational excellence at scale.
Operational Lead for Improving Access to Psychology (IAPT) Service across Norfolk & Suffolk