London Area, United Kingdom
Andrew is Head of Policy Design for the UK Civil Service and founder of the Government School of Design and the cross-government Policy Design Community, a network of over 1,000 practitioners across 160+ organisations. He works at the intersection of policy, design and delivery, focusing on how governments design policies, services and spaces in conditions of complexity, uncertainty and public accountability. His work centres on building design capability as core public infrastructure, enabling teams to integrate evidence, generate options and improve outcomes, including value for money and citizen wellbeing. He leads the Government School of Design and commissioned the Public Design Evidence Review to establish public design as a distinct field.
Founder and head of UK Civil Service's Government School of Design.
Head of Policy Design for UK Civil Service and its community of practice. The community of practice for policy designers has over 1000 members in 165 central and local government organisations in the UK, sponsored by the UK Policy Profession.
Working in the Permanent Secretary’s private office at the Department for Education with Cabinet Office, Policy Profession and Treasury to establish modern policy design skills and infrastructure across UK government. Demonstration of how new ways of working can help people in government to make better public policy and services. Bringing together people in local and national government to design innovative new services that address place-based wellbeing problems. Prototyping training, tools and infrastructure for others to use in the future. Providing an evidence base for the policy profession to extend the offer to its 20,000 members in a sustainable way, thereby keeping the UK government at the forefront of international policymaking.
I led this policy lab which specialises in helping policymakers to use innovative design to make flagship policies and services. I provided coaching and design experts to help policy teams to work in complex and uncertain environments. During the year the lab completed: 2 sector-wide re-designs of the schools and Further Education systems, 2 blueprints of new national services for managing schools, 4 research and design discoveries on university student experience, higher technical qualifications, re-building schools, and internships.
Based in the Major Projects Directorate, I wrote a step-by-step guide to making services and policy. It provides 30 practical activities that people can use to design and deliver a service or policy in a complex and uncertain environment. Over 100 government experts in the delivery of public services collaborated on it. It focuses on the steps they identified as being the most important for delivering brilliant services and policy. The activities were developed by leading delivery experts in government, academia, and industry.
Operational policy and planning of 16-19 education provision in South of England. National project lead on major 16-19 funding allocation and communication projects (nominated for Civil Service Award). Government lead for 161 London education providers (managing £365m, 70,000 students, 11 Local Authorities). Other roles: management of Youth Contract; intervention in schools and colleges (OFSTED and minimum levels of performance); DfE lead on Employer of Ownership of Skills Pilot (£340m pilot, jointly managed by BIS, SFA and UKCES).
Operational policy and planning manager for YPLA London’s 16-19 education provision (circa £1bn budget. Other roles: establishing new institutions (16-19 competitions); and management of Demographic Growth Capital Fund.
Operational policy manager for LSC London’s 14-19 education provision (circa £1bn budget). Other roles: London Young Apprenticeship Manager, London European Social Fund Youth Programme Manager.