Andrew Kloock

Ready to work for you.

Greensburg, Pennsylvania, United States

About

Committed to Management and Customer Focus with over 12 years of experience and the ability to create tailored solutions, foster a culture dedicated to enhancing customer satisfaction and building strong customer relationships. Skillful in observing confidentiality and safeguarding all client related information. Maintained a good working relationship within the department and other departments.

Experience

  • Pennsylvania Department of Transportation (PennDOT) (Greensburg, PA · On-site)
    • Accounting Assistant
      May 2025 - Present · 1 yr 3 mos

    • Clerical Assistant 2
      Jan 2024 - Jun 2025 · 1 yr 6 mos

      Studied and analyzed operational procedures; prepared detailed and comprehensive reports of findings and recommendations; assisted in developing departmental programs and policies; maintained records and fields of reports and studies. Performed varied public relations duties; prepared new releases and wrote and delivered speeches; met with community groups to explain state programs and engender public interest and participation.

  • Classroom Aide at Merakey
    Sep 2023 - Dec 2023 · 4 mos

    Prepare lesson materials, bulletin board displays, exhibits, equipment, etc. as assigned by the classroom teacher. Supervise students in designated areas and as assigned (e.g. hallways, bathrooms, cafeterias, playground, gym, field trips, etc.). Monitor all classroom students’ performance and record relevant data daily to assess progress. Assist children individually or in small groups to help them master and reinforce learning concepts presented by teachers. Participate in parent–teacher conferences, as appropriate.

  • Customer Service Representative at U-Haul
    Mar 2023 - Dec 2023 · 10 mos

    Aided customers inside and outside a U-Haul center with U-Haul products and services. Answered questions and educated customers about products and services. Prepared rental invoices and accepted equipment returned from rental.

  • Virtual Benefits Representative at AIL-Globe Life
    Mar 2023 - Sep 2023 · 7 mos

    Solved our clients’ needs through consultative and solution-based selling, and built relationships with contacts to find, develop and negotiate sales opportunities. Researched and analyzed benefit plans, policies, and programs; made recommendations based on findings in the needs analysis.

  • Supervisor_Elder Life Specialist/Volunteer Coordinator at MaineHealth
    Oct 2022 - Feb 2023 · 5 mos

    Evaluated and enrolled elderly inpatients at high risk for developing complications in the hospital. Recruited, trained, and assigned volunteers to deliver patient interventions, which include the Daily Visitor Program, therapeutic Activities, Early Mobilization Program, Feeding Assistance Program, Vision and Hearing Assistance, and Sleep Enhancement Program.