Coventry, England, United Kingdom
• Containment of parts / Customer • Protection. • Full Production Support working Production Shift Plan hours. • Supplier visits & Off-site Containment when required & supporting SQE activities within the New Warehouse facility. • Coordinated and supported audit and on-site inspections, consulting with regulatory agencies for smooth execution. • Monitor & Response to Production Andon Alerts concerning SPQ & SQE concerns. • Inspection – Visual, Mechanical, Electrical & Dimensional • To collate and feedback relevant information related to supplier parts quality issues. • Attend all relevant Quality based meetings and feedback/record information. • Conduct investigations into supplier parts concerns – DMR pending. • Keep accurate records, both manually and electronically for data analysis and KPI's. • Facilitate & organise all RTV parts and record all data for full traceability. • Format all NCM Reports for supplier parts cost recovery. • Format all ISR Reports for supplier containment X-charge recovery. • Ability to supervise & consult with on-site supplier representatives and 3rd Party Containment operatives. • Raise all Quality tool documentation such as 8D's, NCMR's, ISR's, TIM's, • Quality Alerts & Waivers where necessary. • Create/Format re-work and inspection test plans IAW supplier & business standards. • Adhere to all Health & Safety regulations. • Exposure to supplier processes and experience of automotive components, especially interior/exterior trim, composite body panels and electronics & powertrain. • Containment, 4 Diamonds & • Level Zero analysis • Proficient in investigating complex dimensional and functional problems and instigating primary containment actions. • Conducting and training others in inspection & re-work of parts. • Ability to create & read flowcharts & process documents. • Inspection experience using precision measuring tools such as a digital Vernier caliper and thread gauges.
• Processed all incoming warranties, ensuring accurate record-keeping and prompt actioning. • Improved claim accuracy by thoroughly reviewing all submitted warranties. • Documented all warranty information, leading to streamlined operations. • Managed all claims and communications within established service level agreements. • Escalated critical claims or complex situations to supervisor for review. • Built and managed effective internal and external relationships with all involved parties. • Managed initial claims enquiries with attention to first-class, personal service. • Followed up on all client requests and verified resolution.
• Troubleshot mechanical issues, ensuring minimal downtime in production line. • Demonstrated proficiency using micrometers and gauges to ensure accuracy. • Performed daily equipment checks before starting shift; maintained peak operational readiness. • Reduced waste on the shop floor by executing precise machine set-ups. • Ensured precision in production by carefully programming and operating CNC machines. • Conducted rigorous quality inspections for consistent product output. • Operated advanced CNC equipment to meet production deadlines. • Used milling cutters, drills, taps and other CNC cutting tools safely and efficiently. • Adhered to all health and safety, environmental and energy impact standards to support compliance. • Produced components in alignment with quality high standards and specifications. • Safely loaded raw materials onto machines, using overhead cranes. • Changed worn machine accessories using hand tools to keep machinery running smoothly. • Kept work areas clean, tidy and hazard-free to uphold general safety and security. • Disposed of cutting waste materials safely and securely, following relevant regulations. • Programmed CNC machines according to blueprints for accurate replication of parts.
• My varied duties included managing a 2-shift team in all areas of Plant Quality within the factory. • Andon Alert Line Response • Containment of suspect parts through varied inspection and re-work activities. • Fostered team collaboration to meet quality objectives. • Inputting and collating all quality report data attaining to the parts issues sustained daily. • Ensuring the Production Line never stops. • Attending all Production based 5F meetings. • Adhering to and organizing staff to 5S standards. • Collaborated with senior management to develop strategic plans for quality enhancement. • Adhered to health and safety regulations with meticulously. • Enhanced product quality by implementing new inspection procedures. • Coordinated cross-functional teams, improving communication and mutual understanding of quality requirements. • Maintained rigorous standards, ensuring customer satisfaction. • Trained staff on quality control measures for improved performance. • Maintained inspection equipment and handled repair calls if equipment needed professional repair. • Worked closely with management to manage staff levels, planning and resource allocation.
• Participated in team meetings to improve operational effectiveness. • Followed company procedures for effective task completion. • Ensured product quality by conducting regular checks and adjustments. • Monitored quality control processes to ensure customer satisfaction. • Operated machinery to meet daily production targets. • Maintained clean workstation to comply with safety guidelines and protocols. • Independently operated production line equipment. • Quality checked components to ensure smooth, compliant manufacturing and assembly processes. • Assembled items accurately and promptly, maintaining efficiency of fast-paced production lines. • Operated various machinery to produce and store products. • Met personal and team production goals consistently to fulfil established quotas. • Understood assembly instructions for range of products. • Maintained tools, equipment and machinery in good working order.