Bishop's Stortford, England, United Kingdom
I am a seasoned IT Director with extensive experience of shaping IT strategy and delivering comprehensive IT services across three multinational companies. Partnering closely with C-suite executives, I have successfully guided organizations through the intersection of technology and business, driving innovation and flexibility. My expertise lies in building and leading high-performing teams to execute impactful digital transformations and deliver exceptional IT services. I am adept at optimizing operational costs while consistently maintaining or surpassing key IT performance metrics (KPIs). SKILLS AND EXPERIENCE Technical Skills: • IT strategy development and roadmap implementation in global organisations. • ERP implementation and migration (SAP, Oracle, Microsoft Dynamics). • Cloud migration to Azure, and Microsoft 365 solutions (Licenses, Teams SharePoint, PowerApps). • IT governance frameworks: Prince2, ITIL, AGILE and GDPR compliance. • IT Security enhancement and management (endpoint protection, Cyber risk mitigation). Soft Skills: • Executive collaboration and stakeholder management. • Leadership of global, cross-functional teams. • Strategic decision-making and problem-solving. • Effective communication across organizational levels. Transferable Skills: • Budget optimization and cost reduction. • Business process transformation and integration. • Vendor management and procurement. • Programme and project lifecycle management from inception to delivery • Mergers and acquisitions from due diligence through to integration.
Provide Interim, Fractional Leadership, Contract and Consulting services. I can provide consulting services provide both short and long-term solutions to optimise your business’s IT capabilities to run, grow and transform. I specialise in IT Strategy Development, crafting pragmatic, business-aligned strategies, and Enterprise Architecture, optimising your IT solutions, policies, and governance. My expertise extends to IT Organisation Design and Recruitment, assessing IT maturity, IT health checks and restructuring. In Mergers and Acquisitions, we handle IT due diligence and any subsequent integration planning. We excel in Programme and Project Management, ensuring robust governance and effective change management, with a strong track record in implementing complex IT solutions such as ERP applications (SAP, Oracle, and Microsoft Dynamics) and infrastructure projects (MS 365, Cloud migrations and security). Additionally, I can complete Product and Supplier Selection with a structured approach and ensure IT Compliance, covering security, GDPR, and disaster recovery. From experience of managing global IT budgets and services i can complete cost reviews offer independent evaluations to enhance the value of IT investments.
- Career break and care for parents, completed self improvement courses and attended several conferences
Group IT Director (CIO) of Information and Technology reporting to the CEO. Xpediator provides Freight Forwarding and Third-Party Logistics across UK and Europe (12 countries) and has 1400 staff. Key Projects • Completed strategic review of all IT services and published a new IT strategy aligned to the business. • Restructured the IT group and recruited resources to support the strategy. • Simplified UK operations (seven legal entities), three freight forwarding systems to one, seven finance systems to two, six Microsoft tenants to one. • Rationalised infrastructure (cloud and on premise), reducing IT costs by 500k annually. • Introduced group wide improvements to security reducing security incidents by 80% in year 1. • Supported the business throughout the full lifecycle of two acquisitions from due diligence to integration. • Set up IT Operations in three new warehouses and three office locations. • Implemented new warehouse management system including plug and play integration to eCommerce customers. • Rationalised seven help desks to one outsourced provider and introduced Intune to improve support services. • Introduced improvements to IT compliance covering disaster recovery, IT Security, usage and GDPR. • Migrated twelve UK sites from physical phone lines to Teams voice. • Introduced improvements to project governance with projects based on Prince 2 and Agile software development for routine changes.
Group IT Director (CIO) of Information and Technology reporting to the CEO. Braemar provides global professional services (Ship Broking and technical consulting) to the shipping industry. Key Projects: • Led the migration of key IT services to the cloud and standardised core infrastructure across the globe, investment, the changes made minimised business disruption due to Covid. • Completed major business transformation projects in all divisions of Braemar. o Rationalised 16 Finance systems to one global system (MS Business Central) for all divisions. o Implemented Cloud based consolidation system (OneStream) o Implemented CRM Dynamics to support sales and order to cash process for technical service groups. • Upgrade of an inhouse system to manage port agency work. • Standardised order to cash solutions for Shipbroking division. • Completed the full lifecycle of two company acquisitions, one UK based, and another based in Germany. • Managed the sale of the technical services division (40 legal entities) to two different companies. • An end-to-end review of security implementing innovative solutions for end point protection, mail control, network monitoring and cloud service monitoring. Twenty-five security related outages in 2015 to zero in 2019. • Improved infrastructure and processes to achieve Cyber Essentials certification. • Achieved significant cost savings of £275k per year for commodity services (licenses, communications, print services) by centralisation and global standardisation. • Managed four major office moves each two hundred staff, each requiring full network services, new server rooms and full PC refresh. Three moves required migration of services hosting critical applications. • Standardised the various websites to single solution and provider. • Managed the introduction new policies and ways of working due to GDPR. • Improved all compliance activities required for a PLC and significantly enhanced IT budgeting process.