Andrew Clive Jackson

ECM Services Lead & ECM Service Manager + FileNet P8 Software Engineer bei DXC Technology, Deutschland

Gründau, Hesse, Germany

About

I lead a team of FileNet P8 support engineers, which are responsible for supporting and maintaining the client’s FileNet IS and P8 systems. We support the installed applications (P8, IS) as well as the underlying infrastructure (Windows, AIX, DB2, WebSphere) I’m also a fully qualified IS/P8/UNIX/Windows/etc technician myself, so am very much an active part of the team My position is to ensure the maximum availability of the ECM systems regardless of which team is responsible for which component.

Experience

  • ECM Services Lead & ECM Service Manager at DXC Technology
    Apr 2017 - Present · 9 yrs 3 mos

  • FileNet P8 Software Engineer / Leading Professional at CSC Deutschland GmbH
    Jul 2005 - Apr 2017 · 11 yrs 10 mos

  • Senior Technical Support Consultant at FileNet GmbH
    Jul 1996 - Jun 2001 · 5 yrs