Alpharetta, Georgia, United States
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused. • Supervised incoming inventory, merchandising shelves and preventing shrinkage. • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations. • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs. • Deal with unhappy customers and try to make them more satisfied if possible.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons. • Assisted cashiers with processing customer payments and documenting orders. • Offered product samples, answered questions and helped customers find items. • Provided attentive service and proactively assessed guest needs. • Greeted customers and answered any questions. • Engaged in suggestive selling and other sales techniques. • Ensured exceptional guest experiences through attentive service.