Greater Dublin
• Deep domain expertise and over 25 years of experience leading Global Engineering, Global Quality and Performance Engineering, Release and Strategy Operations teams in enterprise (Oracle, Siebel, ServiceNow) and mid-size (CallidusCloud/SAP) companies. • Successful track record of enterprise releases • Detail understanding of software development lifecycle and experience defining and implementing DevOps processes • Hands-on manager with ability to contribute to development, operations, automation, functional and performance testing • Experienced in ServiceNow, Oracle Data Cloud, Oracle CRM/ERP, Siebel CRM, CallidusCloud applications
“Oracle Data Cloud enables you to use consumer data to inform and measure your marketing. We do it by providing Data as a Service (DaaS) to help you connect with the right customer, personalize every interaction and measure the effectiveness of each engagement.” Quality Assurance and PSR (Performance, Scalability, Reliability): • Responsible for Global Quality Assurance and PSR, Oracle Data Cloud Engineering and Release Management: • Responsible for “DaaS for Sales” Engineering and Release Management Operations: • Responsible for Development, QA and PSR environments for Oracle Data Cloud • Responsible for OVS (Oracle Virtual Server) virtualization for “DaaS for Sales” Development, QA and PSR infrastructure • Responsible for “DaaS for Sales” production deployment Alliances: • Responsible for Dun & Bradstreet Partner Management Data Ingest: • Responsible for Dun & Bradstreet Data Quality Validation and Data Ingest into Oracle Data Cloud
Releases: Callidus Suite (5.2, 5.2.1, 5.2.2, 5.2.3, 5.2.4, 6.0, 7.0) and SaaS (Winter 2008, Monaco, Monaco Fall 2009, Monaco Spring 2010, Monaco Winter 2010, Monaco Summer 2011). Quality Assurance: • Coordinating testing and project planning including scope, task definitions and estimates for Callidus releases • Coordinating development, maintenance and execution of functional and automated test scripts (Nightly Regression API suite, QTP automated scripts) • Coordinating performance benchmark testing of Calculation engine, reports’ generation and publications, User Interface response time • Designed and implemented shell scripts for daily build deployments (auto-deployment) on all QA and Development Unit Test environments • Reviewing, approving, interpreting and communicating functional and automated testing results • Coordinating the definition and implementation of Quality Assurance processes • Participating in reviews of development document deliverables such as requirements, functional designs, technical designs, functional test scripts • Leading and supervising a team of Quality Assurance engineers • Facilitating career development and professional growth of staff • Recommending and leading process improvements (transition to Agile Development Process, etc) Release Management and Operations: • Leading and supervising a team of Release and Operations Engineers • Instrumental in defining and monitoring the escalation process for hot fixes and enhancements • Responsible for release processes at Callidus • Responsible for operational support of QA and Development Unit Test environments Technical Publications: • Leading and supervising a team of Technical Writers • Responsible for Technical Publications (Release Notes, Online Help, Installation Guides, Upgrade Guides, Data Dictionaries, User Guides,… ) for all Callidus releases • Responsible for translation of Technical Publications (German and Chinese)
Projects: Siebel CRM: Sales, Territory Management, Universal Customer Master, Data Quality, SAP Connector. Oracle AIA(Application Integration Architecture): OnDemand-to-OnPremise Data Synchronization, Sales OnDemand Integration, Trade Promotion Management. Oracle CRM: Sales and eCommerce Products: Sales, Sales Offline, Sales for Handhelds, Telesales, Proposals, Territories, Quoting, Order Capture, iStore, Content Manager, Marketing, eMerchandising, Web Analytics. Releases: Oracle eBusiness Suite R12 and Siebel 8.1. • Coordinated testing, project planning including scope, task definitions and estimates for Oracle and Siebel CRM products • Coordinated development, maintenance and execution of functional and automated test scripts • Reviewed, approved, interpreted and communicated functional and automated testing results • Participated in strategic and project planning at the product, product family and divisional level • Coordinated the requirements’ definition, selection, validation and implementation of Quality Assurance testing tools in collaboration with other Quality Assurance managers • Participated in reviews of development document deliverables such as requirements, functional designs, technical designs, functional test scripts, iHelp documentation and curriculum • Led and supervised a team of 37 Quality Assurance engineers, 3 managers and 7 contractors • Developed individual work plans with direct reports (Managers and Project Leads) • Facilitated career development and professional growth of staff • Recommended and led process improvements
Computer Science I, Computer Science II, Differential Equations, Pascal Programming, FORTRAN Programming, Programming Algorithms, Programming Languages, Differential Equations, Databases. Projects: "Podillia Marketing” and “Podillia Content Management” are delivered and implemented internally.