Renton, Washington, United States
Program Specialist in the logistics industry overseeing global air pricing and bid management systems encompassing over 250 million kilos annually. Special interests - Compliance - CAPA - Continuity Planning - Risk Prevention - Change Management - Wealth Management
• Piloted and managed new internal pricing software to increase efficiencies in lead time and automation, while also decreasing employee workloads. Developed reporting and data management standard operating procedures for a comprehensive and coherent understanding of business strategy. Enacted scalable, long-term solutions to improve and streamline procurement operations in a mature global air logistics network. Coordinated with five international teams of multicultural backgrounds daily to drive effective change on projects/programs. Maintained the recuring operations of a multi-billion-dollar airfreight consolidation and forwarding program.
• Coordinated a staff of 80 employees responsible for the safe operation of a destination waterpark with culturally and socio-economically diverse patrons. • Created new revenue streams and reduced operational waste during the Covid-19 Pandemic. • Trained teams in core job competencies and gave feedback for continuous improvement. • Generated employee work schedule including designing coverage for last-minute substitutes. • Reduced employee turnover by 40% compared to company historical averages. • Implemented solutions to daily issues such as equipment failures and customer service disputes. • Initiated team response to emergency situations ranging from heat exhaustion to heart attacks.
• Managed teams of 30 kitchen employees in safe food handling operations and efficiencies. • Instructed and monitored staff for proper safety, quality, and company procedures and processes. • Managed inventory by forecasting needs for upcoming events with timely order placement. • Oversaw daily cash management reconciliation with end of day receipts, charges, and tills.