Andrei Papancea

AI @ AWS | Co-Founder of NLX (acquired by AWS)

New York, New York, United States

About

As CEO and Co-Founder at NLX, I am focused on helping enterprise organizations harness the power of AI-powered conversational experiences to drive innovation and growth. NLX makes it practical for enterprise organizations to deploy and manage next-generation conversational experiences for end users at scale. I stay in touch with emerging thinkers and leaders and the latest research in the field by also teaching graduate-level lectures on AI Engineering and Cloud Computing at Columbia University and NYU.

Experience

  • AI Engineering at Amazon Web Services (AWS)
    Apr 2026 - Present · 3 mos

    Leading the integration of NLX into Amazon Connect Customer following our acquisition in April, 2026. Currently focused on aligning our technology, team, and operations to scale NLX across AWS’s global customer base.

  • Adjunct Professor at Columbia University in the City of New York
    Dec 2019 - Present · 6 yrs 7 mos

    Teach graduate level courses on AI Engineering and Cloud Computing and Big Data

  • CEO & Co-Founder at NLX
    Mar 2018 - Apr 2026 · 8 yrs 2 mos

    NLX was acquired by AWS in April 2026. NLX enabled organizations to build and manage next generation conversational experiences - personalized voice, chat and multimodal applications that are automated, integrated, measurable, highly scalable and available anytime and anywhere.

  • Argo Group (New York City Metropolitan Area)
    • Director Of Engineering
      Nov 2017 - Oct 2018 · 1 yr

      - Drove architecture and development across the Digital division of the company - Built large scale systems distributed using AWS - Established cloud and AWS best practices across the Digital team

    • Solutions Architect
      Dec 2016 - Nov 2017 · 1 yr

      - Led architecture and development for critical business applications - Built large scale systems distributed using AWS - Drove cloud and AWS best practices across several parts of the company

  • Co-Founder and CEO at Mangata Inc.
    Jun 2016 - Mar 2018 · 1 yr 10 mos

    Mångata enabled people to send premium gifts seamlessly, offering on-demand delivery while enabling local, sustainable commerce.