Andreea-Diana Puiu

International Trade & Procurement Specialist | Customer Support Expert (IT/EN) | Sales & Operations | Negotiation • Supplier Management • Logistics

Braşov, Romania

About

I am a results‑driven professional with experience across procurement, sales, customer support, and content moderation, with a consistent track record of high performance in fast‑paced environments. I have been recognized quarterly for my accuracy and reliability in content moderation, while in sales I managed a daily portfolio of 100+ clients, maintaining efficiency and service quality at scale. In customer support, I received partner recognition for my professionalism and ability to handle complex inquiries with clarity and empathy. I bring strong communication skills, stakeholder management, and a process‑oriented mindset, along with the adaptability to navigate diverse operational functions. I am motivated by continuous improvement, high standards, and delivering measurable impact.

Experience

  • International Trade Specialist at VEO Worldwide Services
    Dec 2025 - Present · 7 mos

    Maintining and estabilishing business relationships with suppliers from the italian market for a prosper collaboration.

  • Relocare at Career Break
    Aug 2025 - Dec 2025 · 5 mos

  • Process Associate at Genpact
    Sep 2024 - Jul 2025 · 11 mos

    Experienced in moderating multilingual content in English and Italian, reviewing video and audio materials to ensure adherence to content policies, quality, and safety standards.

  • Sales Specialist at APS Holding S.A.
    Oct 2022 - Feb 2024 · 1 yr 5 mos

  • Customer Service Agent at OpenMind
    Feb 2022 - Oct 2022 · 9 mos