Elk Grove, California, United States
I am experienced business systems analyst versed in designing, customizing, improving and deploying various projects, processes, and platforms. I strive to work with inclusive and diverse teams, and enjoy working with both technical and creative teams!
Build and oversee the design, development, and implementation of digital and print tabletop gaming content, experiences and accessories. Budget, manage, and inspire teams of remote designers, writers, editors, and artists. Leverage data and feedback loops to adapt and modify, test, and improve products and implementations.
Epic Games is a leading video game and software developer, known for its popular game "Fortnite" and the game development tool, Unreal Engine. Responsible for the seamless assignment, management, and oversight of IT permissions for all Fortnite and Rocket League contractors. Ensuring timely onboarding, reducing onboarding friction, troubleshooting permissions issues, and streamlining onboarding practices.
Responsible for the design, development, and execution of technology-enabled processes and business needs in ServiceNow using SLDC and project management lifecycle. Interact with leaders and SMEs across the organization to gather requirements, collect and analyze data, and present solutions, findings and updates on projects. Create and maintain documentation, conduct training, coordinate testing, as well as develop reports to management and business partners.
Coordinate, monitor, and improve the data pipeline of MAM's parts databases featuring over 500 manufacturers and millions of products and product updates on a monthly basis.