Shanghai, China
Design manager with 25 years of experience in human centric design of physical products, services and organizations: highly motivated, curious, deeply committed and able to switch between strategic thinking and radical pragmatism. I want to contribute to a world, where products, services and organizations are built with genuine, long term focus on humans: built with true purpose & built for efficiency - not built to be different, or built "to fight competition" With that, I hope to contribute to sustainable business, sustainable human relations and ecological sustainability.
- Established blueprint for UX & Design related processes in consumer centric product development leading to: a.) considerably faster time from roadmap decision to tool release b.) measurably more satisfied customers c.) happier project teams - Managed consumer centric design development for 4 major domestic appliances with successful product launches and market acceptance in India - Set up model making lab with 3 employees for in house prototyping of appliances (visual and functional aspects)
- Hired team of 10+ local UX, Design & Prototyping specialists - Established BSH India as pilot country to become benchmark in BOSCH's Maturity Level Model for Consumer Centricity: project successfully concluded after 3 years within time and budget - Trained 12 Design Thinking Coaches across APAC and conducted 20+ Design Thinking workshops with measurable impact - Applied Design Thinking to various internal processes in the field of HR, Marketing, Purchasing, ... in order to proof the power of human centric development approach beyond physical products (aka "Service Design") - developed office space concept for 150 employees: user requirement collection, concept development, stakeholder management, interaction with interior architect and quality supervision during implementation
coordinated and developed 4 generations of "Vision Ranges": BOSCH internal, long term future visions of brand design innovation (coordination of 20+ designers, concept alignment, coordination of execution, prototyping and presentation). facilitated design language project in collaboration with BOSCH showcasing universal applicability of Key Design elements across any product category and value class coordinated vendor pitch to source 2 strategic suppliers for UI development leading to considerable long term competitive advantage for BOSCH home appliances in regards to graphical user interfaces (impact on visual, as well as technical level) facilitated 3 BSH internal design excellence initiatives to find synergies in topics like "brand design elements", "design trend management",... across BSH's brand design studios hired, lead and grew a team of 4 senior designers with 10+ years of experience filed 20 patents
- Designed and implemented 12 products for HUAWEI, Logitech, SIEMENS, P&G, WACOM, LEICA, MELITTA, Villeroy and Boch - Managed client and engineering interaction for 5 projects with workshops in China, US, France and South Africa
contributed as designer & first time exposure to Stanford "dschool" pre launch (aka Design Thinking)