Kupferzell, Baden-Württemberg, Germany
• Leading and developing teams of commercial / technical inside sales, sales support, strategic marketing & engineering professionals. • Experienced in supporting customers, multi-national sales partners and subsidiaries. • Best practice knowledge in inquiry to cash processes & procedures including pre-, post- and after sales activities in the day-to-day business for B2B and B2C. • Home base: Kupferzell (74635), Germany Summary & Highlights: • International Senior level in Inside Sales, Customer Service, Project Sales, Area Sales, After Sales, (G-)KAM. • Developing national and international teams & team leaders. • Training & mentoring of international employees for ERP, CX/CRM, CPQ systems incl. roll- out. • Training sessions, lunch & learns and presentations with sales channel partners, customers and subject matter experts • Key account management and projects for the Americas, Asia-Pacific, EMEA regions. • Cross-functional / cross-cultural management. • Technical customer support and assistance during & after their national/international projects. • OEM-, MRO-, Sales Channel / Business Development. • Set-up of assembly workshop with business partners. • Participation in trade fairs, table tops and international shows • Identifying potentials • Corporate strategy & implementation • Organizational change management & implementation of fully operational business units. • Regional sales business / channel strategies. • Key performance indicators development, implementation and management. MBO approach • Installed efficient office environment of an international start-up • Hired, trained & managed employees for Inside Sales / Outside Sales / Customer Service / Engineering / Procurement / Warehouse / Logistics functions. • Negotiated and signed contracts for all office related services • Successfully implemented new office structure after M&A. • Understanding of IEC/ATEX, NEC, CEC directives including differences in certification requirements • Understanding of global market specific requirements for european designed electrical, lighting & automation products • Temporary Power Product & Application expertise for hazardous/non-hazardous installations
* Führung und Weiterentwicklung der Teams Auftragsbearbeitung national /international, Ausschreibungsmanagement, CAD Planung, Contract Management, Einkauf Handelsware * Projektmanagement hinsichtlich Terminen, Kosten und Kundenzufriedenheit * Sicherstellung reibungsloser Projektabläufe an den Schnittstellen zum Vertriebs-Außendienst, zum Kunden, zur Produktion, zum After-Sales-Service * Reklamationsmanagement * Verhandlung von Rahmenvereinbarungen, Werkverträgen mit Kunden, Einkaufsorganisationen, Handelspartnern und -vertretern * Reporting und Controlling von definierten Unternehmenskennzahlen, Weiterentwicklung Projekt-Controlling * Permanente Weiterentwicklung der Prozesse zur Kundenzufriedenheit
R. STAHL: THE STRONGEST LINK Safety is our business For almost a century, R. STAHL has been trendsetting in the field safety technology for hazardous areas. We provide future-oriented products as well as complete systems. We will find the optimum solution for every customer problem in explosion protection – all over the world. We owe this outstanding position to the high quality standard of R. STAHL and to our reliability. Our development will continue: In addition to international growth, the development of innovative products and trendsetting solutions, our focus is on the best possible support of our customers and other stakeholders. https://r-stahl.com/en/global/corporate/
R. STAHL: THE STRONGEST LINK Safety is our Business. For almost a century, R. STAHL has been trendsetting in the field safety technology for hazardous areas. We provide future-oriented products as well as complete systems. We will find the optimum solution for every customer problem in explosion protection – all over the world. We owe this outstanding position to the high quality standard of R. STAHL and to our reliability. Our development will continue: In addition to international growth, the development of innovative products and trendsetting solutions, our focus is on the best possible support of our customers and other stakeholders. https://r-stahl.com/en/global/corporate/
Explosion Protection by R. STAHL - http://rstahl.com/ For more than 80 years R. STAHL has fulfilled a unique role in protecting lives and property in harsh and hazardous (classified) locations. R. STAHL is a leading manufacturer of explosion protection and electrical products.