Greater Munich Metropolitan Area
Experienced Automotive Operations, Program and Quality Manager with more than 25 years of international experience across engineering, program management, customer quality, aftersales, business development and operational leadership. Over 15 years of professional experience in China working with leading OEMs and Tier-1 suppliers including Volkswagen Group, Porsche, Audi, BMW, Mercedes-Benz, General Motors, KOSTAL and INOAC. Throughout my career I have successfully led international teams, managed critical customer and supplier escalations, supported strategic decision-making processes, developed new business opportunities and delivered operational improvements in demanding environments.
• Supported the development of a nationwide dealer and service network across Germany. • Provided onboarding and operational support for approximately 120 dealers and service partners. • Implemented KPI-based aftersales processes and service standards to enhance operational efficiency. • Acted as a key contact for service partners during network expansion activities, fostering strong relationships.
After 15 transformative years in China, I am landing back in Germany on 28th of August – my homebase and the starting point for the next global chapter. Venturelia embodies: ✨ New challenges ✨ A global mindset ✨ Opportunities without borders I am grateful for everything I experienced and learned in Asia – professionally and personally. 🙏 Now, with the homebase as my launchpad, I am ready to take on new ventures anywhere in the world. Venturelia is more than a move – it’s a commitment to growth, exploration, and impact. The countdown begins. ⏳
• Managed international customer quality and aftersales activities for global automotive clients. • Led cross-functional teams to resolve customer escalations and quality issues effectively. • Implemented KPI-driven reporting systems, reducing quality-related costs by approximately 10%. • Strengthened customer satisfaction through proactive issue resolution and stakeholder management.
• Founded and operated a successful brewery and hospitality business for over 12 years in Shanghai, China. • Managed all aspects of commercial, financial, and operational activities to ensure business sustainability. • Led recruitment and employee development initiatives to build a skilled workforce. • Fostered strong supplier relationships to enhance procurement and profitability while maintaining high service quality.
• Founded and operated Kachelofen Brew House in Shanghai for over 12 years, focusing on brewery and hospitality. • Managed all commercial, financial, and operational activities to ensure business success. • Led recruitment and employee development initiatives to build a strong workforce. • Cultivated supplier relationships and optimized procurement for profitability.