El Dorado Hills, California, United States
Strategic, technical and empathetic leader with 25 years of experience hiring, supervising and supporting diverse teams in QA, Development and Automation for software applications and platforms. Manage and mentor small (5) to large (50) geographically distributed technical teams of QA Analysts, QA Engineers/Developers and Project Managers, exceeding expectations throughout the Software Development Lifecycle. Strong negotiation and conflict management skills. Have experience leading, implementing and delivery of projects to improve staff outcomes and transforming technical teams and software platforms from a local data center software to cloud based platforms. Proven track record managing implementation of automated tests into the CI/CD stack, resulting in increased customer satisfaction, decreased time to market and improved internal teams morale. A caring person that believes in supporting team members. Collaborating with leaders and individual contributors on priorities and resource management. Exercise a creative approach to problem solving. Independently motivated, yet appreciate team efforts and collaboration. Contact information: [email protected] Leadership | Digital Transformation | QA Practices and Procedures | QA Technology Evaluation and Strategy | Cloud | Budget Management | Software Automation Architecture | Automation Solutions | CI/CD | Software Development Methodologies | Lean | Agile | SAFe | Team Building and Mentoring | Cross-Functional Collaboration | Offshoring and Outsourcing | Project Management
Reporting to the VP of Digital Platforms, responsible for leading and managing development and testing of the credit union’s online and mobile banking platforms. Manage projects from concept to production while collaborating with diverse internal functional lines of business and technology groups and maintaining external vendor relationships. Mentoring technical team members and implementing process improvements and automation solutions for improving product release predictability and quality.
Managed technical professionals, ranging from QA Analysts and Testers, QA Automation Engineers and Architects, Technical Development Leads, Managers and QA Managers, in 5 locations (California, Alabama, Ontario, India, China) supporting a 24x7 operation. • Manage engineering teams for the Notifications product portfolio that serves Healthcare, Education and Utilities markets, supporting the SaaS, PaaS and IaaS product suite • Utilizing and refining Agile and SAFe methodologies • Lifted product stack for high-traffic web sites (SchoolMessenger, Presence and SafeArrival) and testing infrastructure (CI/CD) into public cloud (AWS and Azure) • Recognized as a SAFe® Agilist (SA) that guides the adoption, success, and ongoing improvement of Lean-Agile culture in teams and enterprise • Defined CI/CD requirements and infrastructure, implemented automated tests into the CI/CD stack • Collaborated with product management to drive product road maps and release plans • Developed strong working relationships and processes with other departments that improved product delivery, reliability and support tremendously
Managed cross-functional teams in 3 locations (Sunnyvale, Pennsylvania, Ontario), ranging from QA Engineers, Development Engineers and Architect, and technical support • CI/CD implementations and automation in Python for the entire Xfinity-xFi product, developed from ground up, delivering firmware, microservices, API, and UI for highly scalable cloud managed routers • Managed WiFi test development and automation in an agile environment, evaluated and implemented automation tools, resulting in being able to deliver bi-weekly product updates • Transformed a manual test team to a hybrid engineering QA team with focus on automation, scale and UAT, resulting in streamlined process record breaking customer satisfaction ratings • Worked with development engineers defining and implementing CI/CD strategy for test automation though a Shift-Left approach, able to identify bugs and defects as early as the design and specification stages The team was responsible for API implementations for Xfinity-xFi, firmware enhancements, integrations with a variety of other Comcast products and cloudification.
PowerCould Systems got acquired by Comcast. Managed cross-functional team in all aspects of software engineering, including QA, development, architects and support, for this small venture-backed technology startup company that was incubated in PARC (Palo Alto Research Company) • Collaborated with developers, product managers, architects and CTO, delivering SaaS products, firmware and microservices developed from ground up for cloud (AWS) managed devices • Tracked team members progress of testing and development effort, adjusted tasks and assignments as needed, ensuring products meet 100% of quality goals with an extremely low Dev to QA ratio (5 to 1) • Worked along with developers, CTO and firmware architect guiding the design of the application architecture and microservices for cloud managed network devices (access points and routers) • Worked together with QA Engineers architecting and implementing a smoke test automation framework with Selenium TestNG in Python • Hands on testing, debugging and troubleshooting for SaaS products, 802.11n networks and firmware • Introduced, influenced, and implemented agile methodologies in QA and development engineering, allowing bi-weekly product and firmware releases
Responsible for SQA Management of the global server product lines, including I18n and L10n. Establishing sim-ship of key localized server products with the US releases. Driving process and efficiency improvements through automation, providing a solution to reduce 80% cost for linguistic review through automation innovations. Providing and implementing G11n test automation solution for backend (API automation through Java) and front-end (UI automation through SilkTest). Responsible for budget and vendor management and implementing improvements to reduce costs. The team is responsible for delivering VMware Infrastructure 4 (VI 4), VMware Infrastructure 3.5 (VI 3.5) and vSphere for English, German, French, Japanese, Korean and Chinese markets.