Greater Chicago Area
With over 15 years of experience in project management and data analytics, I have been dedicated to turning raw data into actionable insights and leading high-performing teams. My journey has been all about harnessing the power of data to drive strategic decisions and operational excellence. My career began at MEDITECH Inc., where I developed a keen eye for process improvement and efficiency. At Bullhorn Inc., I combined technical skills with strategic planning to deliver successful projects. In 2012, I joined Bright Horizons, managing high-profile clients such as Verizon Wireless, Shell, and CVS-Aetna. My commitment to excellence led to my promotion to Senior Project Manager and later to Director of the Project Management Organization. One of my proudest achievements was increasing service delivery revenue by 33% in the first year through process improvements and strategic alignment, while sponsoring customers such as McDonald's, LinkedIn, and Capital One. As Director of the Project Management Organization at Conviva, I drive strategic initiatives that expand the company’s presence into new markets, thereby enhancing operational efficiency. I've implemented new delivery frameworks, improved lifecycle management, and achieved an 80% billable utilization rate within my first year. These accomplishments reflect my focus on data-driven insights and continuous improvement on the user experience in Media and Entertainment (M&E), OTT, and iGaming. My diverse industry experience and ability to apply project management principles across different contexts are what make me stand out. Whether developing engagement materials or leading XaaS service delivery teams, I bring a well-rounded approach to every project. I enjoy mentoring future leaders and creating collaborative, results-oriented environments. Outside of work, I am passionate about highlighting women's contributions across industries and fostering diversity within my teams. My love for sports keeps me active and engaged, helping me balance my professional life. I believe in challenging the status quo and driving innovation. As I continue my journey, I look forward to connecting with professionals and organizations that value strategic impact and growth.
Strategic project management leader with a proven ability to align global teams with organizational vision, driving operational excellence and exceptional client satisfaction. Experienced in delivering successful project outcomes through transparency, proactive risk management, and KPI-driven oversight. Skilled in optimizing lifecycle management by developing frameworks that address technical dependencies and enhance delivery efficiency. Demonstrated expertise in improving budget efficiency through resource utilization metrics and data-driven decision-making resulting in 80% billable utilization. A results-oriented leader who builds high-performing teams, fostering growth, scalability, and sustainable success.
Results-driven senior leader with extensive experience in SaaS service delivery, project management, and team leadership. Proven track record of increasing service delivery revenue by 33% in the first year through process improvements and strategic methodologies. Skilled in managing and mentoring teams, leading 20+ post-sales project managers to excel in onboarding, implementation, and program management. Adept at fostering client engagement and driving new business opportunities, with success in supporting high-profile clients such as McDonald's, LinkedIn, Mattel, and Capital One. Strong collaborator with senior leadership to align organizational goals, manage P&L responsibilities, and innovate education and service offerings, driving growth in new revenue and renewals.
Experienced project management leader with a strong track record of aligning resources to achieve project prioritization goals and delivering successful outcomes. Skilled in developing and executing PMO strategic vision, driving departmental objectives, and fostering a culture of collaboration, communication, and teamwork to enhance organizational performance. Proven ability to expand team capabilities by recruiting top talent, increasing team size by 20% annually, and creating effective training materials to improve cross-departmental alignment. Adept at ensuring project success through hands-on support as a project sponsor, ensuring strategic planning, efficient execution, and client satisfaction.
Dynamic project management professional with expertise in delivering SaaS solutions for enterprise clients, ensuring projects are completed on time, within budget, and aligned with industry best practices. Proven ability to define project scopes and goals by integrating client feedback into functional specifications and project plans, while mentoring and developing new project managers. Skilled in leading global cross-functional teams, driving stakeholder alignment, and maintaining transparent communication to ensure project success. Adept at risk management, proactively addressing potential issues to minimize exposure and ensure seamless project execution.
Implemented software solutions for clients, improving their operational efficiency and user experience. I managed project timelines and ensured successful software deployments.
Managed small projects for application enhancements and conducted validation testing for users at various local hospitals, evaluated feature requests, assisted with functional specifications, and collaborated with a software developer to resolve application issues.