About
• Passion for building and scaling Customer Success and Expansion Teams.
• Experience leading Account Management, Onboarding, Customer Support, Technical Services and Professional Services.
• Creative, strategic, and results driven leader, with a background in healthcare technology.
• Graduated from USC's Keck School of Medicine with a masters degree in Public Health, with an emphasis in Health Communication.
• Certified yoga instructor.
Experience
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Tebra (Full-time · 4 yrs 1 mo)
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Chief Customer Officer
Jan 2024 - Present · 2 yrs 6 mos
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Sr. Vice President of Customer Success
Sep 2023 - Jan 2025 · 1 yr 5 mos
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Vice President of Account Management
Jun 2022 - Sep 2023 · 1 yr 4 mos
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PatientPop Inc. (6 yrs 3 mos)
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Vice President of Customer Success
Apr 2020 - Jun 2022 · 2 yrs 3 mos
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Senior Director of Customer Onboarding
Aug 2019 - Apr 2020 · 9 mos
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Director of Customer Onboarding
Feb 2018 - Aug 2019 · 1 yr 7 mos
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TigerConnect (3 yrs 3 mos)
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Manager of Customer Success Operations
Aug 2015 - Apr 2016 · 9 mos
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Program Manager & Analyst, Customer Success
Jun 2014 - Aug 2015 · 1 yr 3 mos
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Product Training Specialist
Feb 2013 - Jun 2014 · 1 yr 5 mos
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Marketing Consultant at MD Insider
Mar 2014 - Sep 2014 · 7 mos
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Project Manager, Health Education Department at Kaiser Permanente
Jul 2011 - Feb 2013 · 1 yr 8 mos