Chicago, Illinois, United States
Managed the day to day operations at 104West!, collaborated with upper management to implement important changes for customer satisfaction. Prepared staff schedules, trained new employees, and delegated tasks to student staff.
Acclimated incoming hotel school students to the rigorous academic environment to prepare them for the fall semester. Managed weekly meetings, marketed and programmed events, provided aid with navigating enrollment, financial aid, fee waivers, and other areas of concern.