Milan, Lombardy, Italy
Senior Business Consultant con oltre 5 anni di esperienza nei settori automotive e retail. Specializzato in analytics, performance management e marketing strategy; trasformo dati complessi in insight azionabili per supportare decisioni strategiche e operative.
Advisory | Automotive (Lamborghini, Audi) - Ownership of complex analytical and advisory workstreams within Aftersales and Loyalty at HQ level - Aftersales network performance monitoring and development, supporting strategic decisions on capacity, requirements and network evolution - Translation of data-driven insights into actionable recommendations for senior stakeholders - Team management and mentoring, coordinating junior consultants on ongoing projects - Contribution to marketing and customer strategy initiatives, with a strong focus on performance, KPIs and business impact
Led the enhancement of the company’s digital presence, supervising the website launch and the creation of social media channels. Reviewed and updated corporate communication materials (handbooks and brochures), adapting content for international markets through translation and localization. Supported operational and sales teams in commercial and technical interactions with international clients, improving communication effectiveness.
- End-to-end delivery of data analysis and reporting projects for automotive HQ clients - Direct interaction with client stakeholders, supporting decision-making through structured insights - Development of KPI frameworks and monitoring tools across Aftersales and Loyalty domains - Increasing autonomy in project management and client coordination
- Data extraction, analysis and reporting activities supporting senior consultants - Contribution to analytical models and dashboards for automotive projects