São Paulo, São Paulo, Brazil
Professional Qualification • Extensive professional experience with over 20 years in HR, encompassing various subsystems including Recruitment & Selection, Training & Development, Performance Management, Compensation, Benefits, Change Management, D&I, and ESG • People Management across diverse industries: Led HR teams in multinational companies within the financial, consumer goods, packaging, advertising, and consulting services sectors, contributing to the implementation of HR strategies aligned with business objectives. • Transformation and Change Projects: Actively participated in organizational transformation projects, including process centralization, automation, and system implementations, showcasing adaptability in constantly evolving environments. • Languages: Fluent in English • Technical Skills: Proficient in HR management systems such as Success Factors, Workday, and SAP Key Achievements • Implemented new routines and processes for Recruitment & Selection, reducing SLA for job vacancies, enhancing hiring accuracy, and consequently reducing turnover. • Restructured the benefits program, including changing the broker to reduce costs and optimize offered benefits. • Implemented new performance evaluation systems, along with effective communication and training for employees and managers. • Conducted organizational climate surveys, analyzed results, and proposed improvement actions to increase employee satisfaction. These initiatives led to being recognized as a 'Great Place to Work' on multiple occasions across different companies I worked with. • Established an Agile Culture by training employees in Agile methodology, resulting in increased operational efficiency and on-time project delivery. • Implemented a Diversity and Inclusion Program, including awareness-raising sessions, demographic surveys, committee formation, training sessions, and setting objectives aligned with the company's global strategy. • Structured and implemented Human Resources Policies, enhancing process efficiency and alignment with industry best practices.
Managing HR SSC operations for Publicis Groupe’s agencies and overseeing HR activities for Re:Sources staff, covering the maternity leave of the current manager.
• Reported functionally to the LATAM CCO and dotted line for Americas HR Director • Acted as HR Business Partner to regional leaders (Brazil and Mexico), aligning HR strategy with business objectives and fostering a high-performance culture. • Led onboarding, offboarding, organizational changes, and integration of acquired employees, ensuring labor law compliance and risk mitigation. • Managed employee relations matters including internal investigations, conflict resolution, and performance management, ensuring consistency with local legislation and company policy. • Oversaw end-to-end recruitment processes for Latam, including job description creation, candidate screening/interviews, and compliance validation prior to hiring. • Supported compensation planning, promotions, and organizational structure updates, ensuring internal equity and market alignment. • Delivered and facilitated training sessions on topics such as new hire orientation, performance management, and HR best practices, key facilitator of Tag Academy initiatives. • Drove Diversity, Equity, Inclusion & Belonging (DEI&B) programs and corporate culture initiatives to enhance employee engagement. • Managed local office operations and administration including payroll interface with accountants, benefits (meal vouchers, health/life insurance), vacation tracking, and contract management. • Ensured compliance with internal processes such as headcount reports, offer letters, timesheet tracking by project, and Workday updates (roles, org charts, salaries). • Partnered with regional HR leadership on talent review, succession planning, and engagement projects across Brazil and Mexico.
• Reported functionally to the LATAM T&O Director and to the project leader, being responsible for a team of Analysts when needed for the project. • Conducted operational analysis of SSC, considering processes, technology, and human resources for centralization, optimization, standardization, and automation of operations. • Served as Change Management Leader in a global project to standardize payroll providers, processes, and automations for Southeast Asia. • Implemented SSC, self-service platform, and work schedule management for the agribusiness industry, ensuring operational efficiency and effectiveness. • Acted as Change Management Leader in a project for SAP S/4HANA in the end-to-end tower for the pharmaceutical industry. • Served as Global Process Owner in reviewing HR processes, developing Desk Top Procedures (DTP) documents, and facilitating knowledge transfer to the operations team for the packaging industry. • Reviewed content and materials, assisting in the implementation of a leadership development and training platform for small and medium-sized financial industry firms. • Prepared reports and consolidated information for the implementation of the change management area in a financial institution. • Conducted workshops on process analysis and optimization for the SSC. • Participated in structuring the Leadership and Culture offering with a focus on projects related to ESG culture, promoting sustainable and responsible practices within the organization
• Reported to Production and Operations Managing Partners, responsible for 1 Analyst • Structured talent attraction processes