London, England, United Kingdom
Experienced Sales Account Manager having worked in sales of Cosmetic Ingredients for 9 years out of 11 years in the industry. Currently living in the UK and bringing best-in-class ingredients and technologies from Brazil to the local Cosmetic market.
- Management of global suppliers (principals) to guarantee smooth supply of chemicals into local customers with competitive price and world-class service. Cultivation of relationship, promotion of portfolio in line with suppliers and market needs as their exclusive route to market in the UK. - Exchange of knowledge and information with other regions, market development and prospection of the next ingredients to be promoted. Influence skills required and daily reporting to stakeholders.
- B2B Account Management of local and global key customers of the cosmetic industry in the UK. - Sustained and organic track of business growth. - Developing new projects – working with existing customers and principals - focussing on tailored solutions aiming for medium and long-term sales increase. - Key role in the Personal Care Sales Team in the UK, by contributing with background in dealing with adverse economic scenario.
- B2B Internal Management of local small and medium customers in the CASE industry. - Regular follow up with customers to secure and grow existing business. - Development of new business by exploring technical and commercial aspects of the market.
- B2B Account Management of local medium and key customers as well as two global customers in the cosmetic industry. - Presented 30% growth by year-end 2017 in my area (Yr-on-Yr) and 15% above target for the year, by developing new projects - with existing customers - focussing on tailored solutions, prospecting new customers and working on strategies to regain business with commodities. - Key role in the Personal Care Sales Team in Latin America, by bringing positive results despite the turbulent economic scenario in the region.
- B2B Management of local small and medium customers in the cosmetic industry via phone and e-mail. - Presented a new strategy to optimise customer services by classifying and prioritising them according to their up-sell potential - Prospected and won opportunities to three new key customers representing USD 500k in revenue for Personal Care Brazil team in 2017 altogether.
- Market research and trend identification for Personal Care (cosmetic) industry. - Responsible for presenting the key aspects of the market that should be considered for successful sales in the following years, by analysing the economic and political scenario in Brazil. - Active revision and creation of collaterals in English, Portuguese and Spanish to be launched in Latin America for new products, claim substantiation and value propositions for the company, e.g.: sustainability reports and presentations. - Sales KPI review, by analysing the impact of the marketing leads to the sales process.
Theoretical research about ethanol and sugar industry; implementation of mass energy and steam balances; elaboration of process, water and steam diagrams; elaboration of technical specifications of equipment due to vendor and cost researches; technical proposals and design studies; analysis of the director plan of an industrial project.