Mountain View, California, United States
11+ years of experience in the software industry focused on consumer experiences. As a first generation latina college graduate my priorities in life include building AMAZING experiences, breaking down barriers, and inspiring others. And because I’m more than just a resume my hobbies include: ❤ Talking about mental health 🎵 Attending concerts 🥳 Mentoring young professionals ☕️ Drinking insane amounts of coffee Product Management | Product Owner | Front-end UX | Business Development | Business Strategy | Innovation | Communication | Mobile app development | A/B testing | Data driven | Customer obsessed
Product lead for Speaker Coach (Coach in PowerPoint, Coach in Teams, and our Coach Platform) helping customers become better speakers by providing them with instant actionable AI based feedback. ♦ Shipped 1st ever video AI capability in Office w/ our Body Language critiques (Eye Contact, Clear View, and Distance). ♦ Shipped our PPT Pronunciation critique and powered 2 new experiences with this capability (Bing Word Pronunciation and Reading Coach for Teams Edu). ♦ Partnering w/ group of 35+ engineers, designers, data scientists, and PMs to execute our Coach strategy & roadmap. ♦ Give VPAL member hosting org wide events; most notable event was a cooking show during our day long telethon. ♦ Received 3 patents for 3 different ML based features built within Presenter Coach
♦ Drove execution of an Xbox pricing service offering targeted customers discounts on personalized products by leveraging customer data signals such as purchase history, engagement, user device, etc. ♦ Owned and led the Xbox search experience for the Store app on console and PC, impacting millions of monthly active users. This included onboarding new products for search visibility, developing new search experiences for vague searches (e.g., 'free games'), and launching ad-based search promotions, among other search-related initiatives. ♦ Led various product page enhancements, including the development of a wish list feature that allowed users to save items for later and receive notifications when those items went on sale, generating $20M in annual revenue. ♦ Built out Campsite (an end to end proprietary Content Management System) for the Xbox app giving merchandisers the ability to program and manage the content that appears on the landing page experience of the new app.
♦ Defined search and browse requirements for all Microsoft Store experiences (microsoft.com/store, Xbox, Windows OS, and HoloLens); shipped various UX updates and features across all experiences on a monthly cadence (i.e. introduced 30+ new search and browse filter refinements which increased user engagement by 20%). ♦ Responsible for improving search relevance, and search engine optimization metrics. ♦ Built out 20+ web and app modules as part of website redesign effort; our top performing modules increased paid conversions by 15%. ♦ Successfully launched initial store product experiences for: HoloLens, Office 2016 & 2019, and Windows Mixed Reality ♦ Led the accessibility effort across the Store team and brought into full compliance by identifying discrepancies, providing guidance, and delivering functional specs; thereby rectifying any potential legal issues. ♦ Managed monthly demo series for entire store organization showcasing upcoming features to be released.
As an intern, my goal was to increase the number of engaged MSN now customers. MSN now was a website that aggregated trending content from social media sources (Facebook, Twitter, etc.) into one destination. ♦ Led the execution of 2 web modules which targeted customers who were logged into their Facebook and Twitter accounts by tracking their browser cookies. The module prompted those customers to follow MSN Now on Facebook and/or Twitter. The number of Facebook and Twitter followers increased by 5% (combined). ♦ Partnered with design and engineering teams who were located in separate countries (India + China) to deliver project on schedule. ♦ Managed incoming bugs and reviewed customer feedback shortly after feature launched.
As an exclusive on-campus student representative for Microsoft, I hosted coding events that promoted the following products: Imagine Cup, Office, Microsoft Tech Student, Xbox and Kinect, Dreamspark, and Windows Phone 7.5. ♦ Managed and lead a team of 5 Microsoft Student Partners across the South West Coast to meet or exceed program goals in concurrent Microsoft campaigns. ♦ Organized monthly conference calls with program managers and my team to ensure project metrics are satisfactorily met, and further assisted in planning and multiple program trainings for 100+ Student Partners across the US. ♦ Drove more than 100 Windows 8 apps to the marketplace. To achieve this, I organized several app development workshops and hosted a 24 hour Windows 8 hackathon on campus. ♦ Selected as being one of the top 2 performing Microsoft Student Partners out of 150 in the nation
As an avid space nerd, my co-op experience at NASA was magical. I was a product manager for a conference room software that I helped pioneer. From writing the code to pitching my product to NASA executives...I was known as the VADER intern. ♦ Designed, implemented, a digital user friendly conference room system that provides easy access to images, videos, documents, IPTV, A/V source control, WiDi, Air Play, and is controllable via web. ♦ VADER (Video Audio Digital Enterprise Resource) was incorporated in 10 different conference rooms across the campus including the Mission Control Center Mobile Command Post.