Ana Ghisellini

Solution Sales Director - LATAM and Canada @ Atlassian | Service Collection

Los Angeles Metropolitan Area

About

With over 15 years of experience in the software and technology sector, my focus is on helping organizations maximize the potential of their teams through Atlassian’s Service Collection platform. As a Solution Sales Leader for Latin America and Canada, I lead a high-performing team of Solution Sales Executives, driving collaboration and aligning go-to-market strategies with global objectives to deliver transformative IT Service Management (ITSM) solutions. Committed to fostering collaboration and customer satisfaction, I work closely with cross-functional teams to ensure seamless delivery of integrated solutions. Leveraging my expertise in cross-functional team leadership, business alliances, and demand generation, I strive to empower customers to achieve their goals while contributing to Atlassian’s mission of driving innovation and success for enterprises globally.

Experience

  • Atlassian (4 yrs 11 mos)
    • Service Collection Solutions Sales Director - Latin America and Canada
      Jul 2025 - Present · 1 yr 1 mo

      My leadership is guided by Atlassian’s mission to make Service Collection the premier service management platform, empowering teams across the enterprise and driving transformative outcomes for our customers. Among my responsibilities are: • Lead a high-performing team of Solution Sales Executives, fostering a culture of collaboration and continuous learning. • Define and execute the go-to-market strategy for Service Collection in LATAM and Canada, aligning with global objectives. • Collaborate cross-functionally with various teams to deliver integrated solutions and enhance customer satisfaction. • Manage the sales pipeline and performance metrics to drive business growth and identify new opportunities.

    • Senior Solution Sales Executive
      Jul 2024 - Jul 2025 · 1 yr 1 mo

      • Develop territory planning strategies with key partners in LATAM and the West of the US to enhance collaboration and drive sales opportunities. • Collaborate with Account Executives and partners to nurture relationships with key clients and engage in customer events across LATAM. • Focus on developing expertise in IT Service Management (ITSM) and provide training for partners and internal stakeholders as needed.

    • Strategic Solutions Account Manager
      Sep 2021 - Jul 2024 · 2 yrs 11 mos

      Support adoption and expansion of Jira Service Management within the Atlassian installed base in the West of the United States and entire Latin America by fully replacing or co-existing with other Service Management tools.

  • Enterprise Account Executive at TIBCO
    Sep 2019 - Sep 2021 · 2 yrs 1 mo

    TIBCO fuels digital business by enabling better decisions and faster, smarter actions through the TIBCO Connected Intelligence Cloud. From APIs and systems to devices and people, we interconnect everything, capture data in real-time wherever it is, and augment the intelligence of your business through analytical insights.

  • BMC Software (6 yrs)
    • Product Account Manager - Strategic Accounts
      Jan 2018 - Sep 2019 · 1 yr 9 mos

      As a Product Account Manager, I am responsible for generating business and nurturing relationships within 14 strategic accounts based in the west region of the United States. My customers vary from a broad range of industries with environments of various complexity and my goal is to develop a solid understanding of their business and technical needs. With Control-M, I am able to help customers powering their digital transformation with the next wave of IT automation by: - Automating job scheduling and application deployment, connecting applications and workflow processes to quickly and reliably deliver digital business services; - Realizing the potential of big data and managing workflows in a scalable way - Taking control of file transfer operations with secure scheduling, instant status visibility, and automated recovery - Enabling DevOps collaboration with a Jobs-as-Code approach for faster application change and deployment cycle times - Offering Near-zero downtime upgrades to eliminate business interruption and risk

    • Product Account Manager - Digital Business Automation
      Aug 2016 - Jan 2018 · 1 yr 6 mos

      - Responsible for driving growth for Digital Business Automation in the Bay Area by improving our customers' businesses with the adoption of Control-M.

    • Product Account Manager - Workload Automation (Control-M)
      Oct 2013 - Aug 2016 · 2 yrs 11 mos

      - Responsible to help customers in their journey with Control-M in order to offer them the best experience with this solution - Building effective Business Cases that prove the ROI of this solution implementation - Responsible for managing current Control-M customers in Brazil in partnership with respective account managers. - Responsible for driving growth for Workload Automation in Brazil by expanding the Control-M install base. - Relationship with business partners

  • Ambasser at Instituto CEO do Futuro
    Sep 2008 - Dec 2013 · 5 yrs 4 mos

    I was a volunteer, supposed to represent Instituto CEO do Futuro at Mackenzie University. Instituto CEO do Futuro is a Non Profit Organization that offers professional coaching to graduate students and newly formed in any area.

  • Oracle do Brasil ()
    • Inside Sales Representative
      Apr 2012 - Oct 2013 · 1 yr 7 mos

      - Identify potential customers to MySQL - Generate new and repeat sales by providing product and technical information - Account Management - Customer Relationship

    • MySQL Business Developer Representative
      Dec 2010 - May 2012 · 1 yr 6 mos

      Business Development Representative for MySQL Database, responsible for making the first contact with MySQL database users, in order to identify potential opportunities to sell subscriptions to MySQL Enterprise version. • Development of events and campaigns focusing on Demand Generation for MySQL Database • Demand Qualification before sending it to the Sales Team • Meeting with Customers in order to present MySQL Strategy and our local team structure • Contact and Management of local marketing suppliers • Monitoring and measuring results of the activities • Updating social media profiles (MySQL and Facebook)