Almada, Setúbal, Portugal
I’m a curious, detail-oriented and sceptical QA Engineer, with experience in security-sensitive and regulated products, where risk awareness and attention to detail are non-negotiable. I work across the full SDLC - from reviewing requirements and Figma designs early in the process, to release validation and regression testing. Working in security-critical environments has sharpened my focus on the areas where things going wrong matters the most: authentication and authorisation flows, session handling and how sensitive data is handled throughout the product. I lean heavily on exploratory testing, complemented by UI automation with Playwright. I include accessibility checks as part of my testing practice and collaborate closely with developers, product managers and designers to catch issues before they become problems. I believe testing is a deeply human practice, it takes curiosity, empathy and critical thinking to truly understand how real people interact with a product and where things can go wrong. Tools and processes matter, but judgement is what makes the difference.
🎯 Key Responsibilities: ✔ Deliver hands-on training sessions for aspiring QA professionals. ✔ Cover topics such as manual testing, types of testing, soft skills for testers, UAT best practices. ✔ Develop training materials and mentor trainees to help them transition into QA roles. ✔ Guide trainees in real-world testing scenarios to enhance their problem-solving and defect identification skills.
✨ Key Responsibilities: 🔹 Test Case Design & Execution – Designed and executed functional test cases aligned with project requirements. 🔹 Defect Management – Identified, documented, and tracked bugs & anomalies, ensuring a smooth resolution process. 🔹 Lifecycle Monitoring – Oversaw defect lifecycles from detection to closure, ensuring timely fixes. 🔹 Stakeholder Communication – Created progress reports to keep clients & stakeholders informed about testing updates and issue resolution.
✨ Key Responsibilities: 🔹 Customer Success & Retention – Resolved customer issues quickly, ensuring high satisfaction & retention. 🔹 Sales & Lead Generation – Created detailed sales presentations and used prospecting techniques to generate new leads and maintain a strong conversion rate. 🔹 Client Support & Communication – Provided prompt responses to customer inquiries via email, phone, and in-person interactions. 🔹 Consultative Sales Approach – Understood customer needs and recommended tailored products & services, expanding the client base. 🔹 Follow-ups & Engagement – Maintained ongoing client relationships, offering continuous support and addressing concerns. 🔹 Outbound Communication – Managed daily outbound calls to identify and offer relevant services to potential customers.