Amsterdam, North Holland, Netherlands
OBJECTIVE To obtain an important position in a big company as a manager with huge background of experience and management skills. I'm an enthusiastic person with positive approach to new challenges. I have a winning personality. I prefer to work in a multicultural environment. Specialties: Distribution Management, Quality assurance, inventory control processes, Continuous process improvement, adherence to procedures, leadership, Good knowledge about SAP
Customers´ demand forecast analysis Plan and co-ordinate transportation of Returnable Transport Items to/from depots Manage the timely flow of customers´ orders Coordinate the Depots Network of Southern Europe (Iberia, Italy, France) Adhere to shipping/receiving and regulatory-compliance procedures Stock management Preparation and introduction of new planning tools to facilitate the decision making process Dispatch freight for delivery and arrange for pickups Rectify problems such as damages, shortages and non-conformance to specifications Document and escalate any customer service issues and/or shipping/receiving errors
Customers' demand forecasting Production Planning Materials management Stock management Returns management New products launch support EDI orders management. LSP management (China, France, The Netherlands)
Handle and resolve service and transport issues Monitoring and coordinate international shipments Handle and resolve customers' complaints Returns management Order entry into SAP Customer care Backlog management (Credits, Debits and returns) Stock management Stock count leader at LSP EDI orders Solving iDoc errors
I changed domestic currency into foreign ones and viceversa Customer care Store management Money transfer (western union) VAT refund I sold international phone cards, sim cards and top up cards